Luxury Travel Consultant – Customer Experience (Remote)Job Openings Luxury Travel Consultant – Customer Experience (Remote)About the job Luxury Travel Consultant – Customer Experience (Remote)About the PositionPrestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences.
This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.What You'll DoProvide responsive and professional customer support via phone, email, and online messagingAssist clients with leisure and luxury travel reservations, itinerary updates, and special accommodationsCommunicate essential travel details, documentation requirements,
and agency guidelinesMonitor bookings to ensure accuracy and follow up to confirm client satisfactionResolve client questions or concerns with care and a solutions-focused mindsetMaintain organized records and update internal systems as neededWhat We're Looking ForStrong communication and interpersonal skillsCustomer service experience in travel, hospitality, or a related field preferredAbility to work independently in a remote environmentHigh level of organization as.Compensation & DetailsContractor engagementCompetitive hourly rateComputer reimbursementFully remote, LatAM-based, meaningful overlap with U.S. Central Time business hours.Value-Driven Employee ExperienceTHE GOLDEN RULE .
It's simple: Treat others the way we want to be treated.
Whether we're dealing with colleagues or customers, we don't prioritize money or growth over people, and we practice empathy at every opportunity.CALM FOCUS .
We work in tech and build solutions for real estate.
Both are fast-paced and stressful industries.
But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.ONE TEAM, ONE DREAM .
Big problems require big solutions.
We look at our customers' experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward , Homeward Mortgage and Homeward Title.Originally posted on Himalayas
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📌 Luxury Travel Consultant – Customer Experience (Remote) (Santa Fe)
🏢 homeward
📍 Santa Fe
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