Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITION
Job Openings Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITION
About the job Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITION
About the Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey.
In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is idóneo for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
Maintain clear documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Strong customer service background (travel, hospitality, or service-related experience preferred)
Highly organized with strong attention to detail
Comfortable using technology and learning new booking platforms and systems
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work environment




Opportunities for professional grow within the agency
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development
Equal Opportunity Statement
Prestige Travel Agency by Mich is an equal opportunity employer.
We v/ Active DirectoryOktaGoogle WorkspaceDuoCrowdStrikeZscalerPalo AltoMicrosoft DefenderSIEM and security analytics platformsDirect experience with every platform is not required.
What matters is a strong track record of learning complex APIs and transforming heterogeneous enterprise data sources into reliable integrations.Nice to HaveExperience with large-scale data processing or streaming platforms.Experience designing reusable connector SDKs or integration frameworks .
Understanding of identity‐related security concepts such as authentication, authorization, credentials, service accounts, privileged access, and non‐human identities.Experience with security events, audit logs, network telemetry, or cloud activity data.Familiarity with event‐driven and distributed system architectures.Experience deploying AI/ML‐enabled applications.Exposure to LLMs, AI agents, or AI‐powered security applications .
Solution Architecture or Forward Deployed Engineering experience.Previous experience in cybersecurity startups or high‐growth SaaS environments.What Success Looks LikeSuccess in this role will be measured by your ability to:Deliver successful enterprise integrations and deployments.Reduce customer time‐to‐production.Build reliable and scalable ingestion solutions.Improve customer adoption and technical satisfaction.Resolve complex integration challenges efficiently.Turn customer‐specific requirements into reusable platform capabilities.Contribute improvements that strengthen the scalability and flexibility of the core product.What Darwoft OffersContractor agreement with payment in USD100% remote workArgentina's public holidaysEnglish classesReferral programAccess to learning platforms
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📌 Travel Experience Specialist (Luxury & Leisure) - Remote Position (Santa Fe)
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