Staff PRODUCT ENGINEER (Contract)Build it.
Ship it.
Own it.Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, PeruAbout CounterpartCounterpart is an insurtech platform reimagining management and professional liability for the modern workplace.
We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead.
That's why we built the first Agentic InsuranceTM system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk.
Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence.
Join us in shaping a smarter future, helping businesses Do More With Less Risk®.
The RoleAs a Product Engineer at Counterpart, you own problems and drive outcomes.
You iron out requirements with stakeholders, partners, and customers.
You leverage AI for implementation.
You verify the end-to-end result.
You iterate until you move the needle.
You run projects with other Product Engineers and AI agents.
You know when to delegate to a human, when to delegate to an agent, and when to do it yourself.You will Own the ProblemTake accountability for the outcome.Talk directly to your users, stakeholders, and peers to discover the problem.Translate business intents into functional requirements that engineers and agents can build against.Determine where human judgment is non-negotiable and where AI can augment or act autonomously.Own the non-functional technical requirements.
Specify the quality bar: performance, scalability, reliability, security, maintainability.Build with AIWrite production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL.
You are not afraid of any layer.Direct agents and review their output with domain depth.
Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.Evaluate and improve agent output regularly.
Track failure modes.
Refine the prompts and patterns that lift the quality ceiling over time.Run projects that span other Product Engineers and agents.
Coordinate work, manage dependencies, and keep things moving without micromanaging.Contribute to architectural decisions.
Bring options and alternatives, not objections.
Know when the elegant solution is the wrong call for a startup moving fast.Contribute to and manage the context harness as you build and deliver.Verify and IterateSurface delivery risks early.
Bring solutions,ecurity / Cybersecurity Platform
Seniority: Senior
144L - Senior DevOps Engineer (AWS/EKS/Terraform/CI/CD) · Remote · LATAM
Location: Anywhere in LATAM
Work Model: 100% Remote
Engagement: Full-time Contractor
Payment: USD
Project: Identity Security / Cybersecurity Platform
Seniority: Senior
English Level: B2 / C1
Get to Know Darwoft
At Darwoft, we build custom software solutions and partner with international companies to create high-impact digital products.
We are a Latin American technology company with a people-first culture, strong professional standards, and a long-term partnership mindset.
We work with distributed teams, complex technical challenges, and clients whose technology has a direct impact on their businesses and users.
About the Project
We are partnering with an innovative cybersecurity company developing a modern Identity Security and Identity Observability platform.
The product enables enterprise security teams to monitor identity activity, identify security gaps, detect suspicious behavior, and reduce identity-related risks across cloud, SaaS, network, and on-premise environments.
Its architecture relies heavily on distributed systems, real-time data processing, cloud-native infrastructure, advanced analytics, and an increasingly AI-driven security roadmap.
As the platform continues to scale, infrastructure reliability, automation, observability, security, and developer productivity are critical engineering priorities.




About the Role
We're looking for a Senior DevOps Engineer to design, automate, operate, and continuously improve the cloud infrastructure and deployment platform supporting a high-scale cybersecurity product.
You'll work primarily with AWS, Kubernetes/EKS, Terraform, Docker, CI/CD, and observability technologies, partnering closely with Software Engineering, QA, Security, and IT teams.
This role goes beyond maintaining infrastructure.
You'll actively contribute to platform engineering, helping engineers ship software faster and more reliably while improving automation, security, operational visibility, scalability, and cloud cost efficiency.
You'll have a high degree of ownership over production infrastructure and participate directly in architectural decisions, incident resolution, platform improvements, and DevOps best practices.
What You'll Be Doing
Design, build, and operate highly available and scalable cloud infrastructure primarily on AWS.
Build and maintain Infrastructure as Code using Terraform.
Deploy, manage, scale, and troubleshoot workloads running on Kubernetes, particularly Amazon EKS.
Develop automation for infrastructure provisioning, environment configuration, and application deployment.
Build and maintain reliable CI/CD pipelines using tools such as GitHub Actions, Jenkins, or GitLab CI.
Improve deployment processes, release reliability, and developer experience across engineering teams.
Manage containerized applications using Docker and Kubernetes.
Design and improve observability across infrastructure and applications.
Implement monitoring, dashboards, alerts, and centralized logging using technologies such as:
Prometheus
Grafana
AWS CloudWatch
OpenSearch / Elasticsearch
ELK
Participate in production incident response, troubleshooting, mitigation, and root cause analysis.
Identify recurring operational issues and automate their resolution.
Implement AWS and Kubernetes security best practices.
Collaborate with Security teams to strengthen infrastructure security and support compliance initiatives.
Improve platform resilience, high availability, scalability, and disaster recovery capabilities.
Optimize AWS resource utilization and contribute to cloud cost optimization and FinOps initiatives.
Automate operating system and infrastructure configuration using Ansible or similar tools.
Develop operational tooling and automation using Python and Bash.
Collaborate with Engineering teams on platform architecture and deployment strategies.
Continuously evaluate new DevOps, cloud, Kubernetes, observability, and platform engineering technologies.
What You Bring
joys history podcasts and fantasy literature.Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow.
He thrives at building products, scaling teams, and leading organizations, but more so building people.
He believes the best leadership and engineering comes from bringing your full identity to work.
For him that's faith, family, and sports!
Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.Ron Alexessen, Engineering Manager: With experience at Hewlett‐Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments.
He's passionate about AI‐enabled development as a force multiplier and building solutions that create real business impact.
Outside work, he boulders, runs, rides gravel bikes,



and co‐parents active teenagers, embracing structured chaos in all of it.Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering.
In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark.
He's vegetarian and loves trying new restaurants when traveling.
Nowadays he's busy keeping up with his 2‐year‐old and doing outdoor activities with his family.John Mendez, Engineering Manager: John has experience working at companies of all sizes.
He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions.
Outside of work, he stays busy with his four kids and their activities.
He also makes time to stay active by working out at home and running or walking with his dog.Counterpart's valuesConjoin Expectations - it is the cornerstone of autonomy.
Ensure you are aware of what is expected of you and clearly articulate what you expect of others.Speak Boldly & Honestly - the only failure is not learning from mistakes.
Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.Be Entrepreneurial - control your own destiny.
Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Leverage AI ruthlessly.
We measure success by outcomes, not lines of code written.
Use every available AI tool to ship faster and think more strategically.Practice Omotenashi ("selfless hospitality") - trust will follow.
Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.Hold Nothing As Sacred - create routines but modify them routinely.
Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.Prioritize Wellness - some things should never be sacrificed.
We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.We offerWork from Anywhere - Counterpart is a fully distributed company, meaning there is no office.
We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.Paid Vacation and Time OffParental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly‐adopted, or newly placed child.
Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave.
Any time off will be subject to approval and must be requested at least 45 days in advance.Computer - We reimburse you for your locally procured MacBook Pro.
If you are still with the company after one year, it is yours to keep!
Our estimated pay range for this role is USD $90,000 - $110,000 annually .
Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from.
We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer.
We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
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📌 Full Stack Engineer (Rincón de los Sauces)
🏢 Counterpart Group
📍 Rincón de los Sauces