Mercor's Talent Success team is hiring!
Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and gettiighly valuable:AWSMicrosoft AzureGoogle CloudMicrosoft Entra ID / Active DirectoryOktaGoogle WorkspaceDuoCrowdStrikeZscalerPalo AltoMicrosoft DefenderSIEM and security analytics platformsDirect experience with every platform is not required.
What matters is a strong track record of learning complex APIs and transforming heterogeneous enterprise data sources into reliable integrations.Nice to HaveExperience with large-scale data processing or streaming platforms.Experience designing reusable connector SDKs or integration frameworks .
Understanding of identity-related security concepts such as authentication, authorization, credentials, service accounts, privileged access, and non-human identities.Experience with security events, audit logs, network telemetry,



or cloud activity data.Familiarity with event-driven and distributed system architectures.Experience deploying AI/ML-enabled applications.Exposure to LLMs, AI agents, or AI-powered security applications .
Solution Architecture or Forward Deployed Engineering experience.Previous experience in cybersecurity startups or high-growth SaaS environments.What Success Looks LikeSuccess in this role will be measured by your ability to:Deliver successful enterprise integrations and deployments.Reduce customer time-to-production.Build reliable and scalable ingestion solutions.Improve customer adoption and technical satisfaction.Resolve complex integration challenges efficiently.Turn customer-specific requirements into reusable platform capabilities.Contribute improvements that strengthen the scalability and flexibility of the core product.What Darwoft OffersContractor agreement with payment in USD100% remote workArgentina's public holidaysEnglish classesReferral programAccess to learning platforms
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📌 Customer Success Specialist - Fully Remote (La Pampa)
🏢 Intellectsoft
📍 La Pampa