Remote Data Center Solutions Lead - Client-Facing (Santa Fe)

Remote Data Center Solutions Lead - Client-Facing (Santa Fe)

28 oct
|
Sagan World
|
Santa Fe

28 oct

Sagan World

Santa Fe

Technical Project Manager - Data Center (Remote)
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands‐on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long‐term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prir stakeholders.
Experience with Workday or a comparable enterprise HRIS platform, plus professional fluency in English.
**It would be a plus if you also have:**
Experience supporting global HR cycles such as Compensation Planning, Performance Management, Talent Assessment, Equity programs, or Benefits Annual Enrollment.
Familiarity with continuous improvement methodologies such as Lean, Kaizen, or Six Sigma.
Experience applying digital, automation, analytics, AI-enabled, or self-service solutions to improve HR processes.
**About** **Veralto:**
With annual sales of $5.5 billion, Veralto is a global leader in essential technology solutions with a proven track record of solving some of the most complex challenges we face as a society.
Our industry-leading companies with globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future.




Veralto's Water Quality companies, Aquatic Informatics, ChemTreat, Hach, Kipp & Zonen, McCrometer, Ott, Sea-Bird Scientific, Trojan Technologies, and XOS, manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans.
And our Product Quality & Innovation companies, Esko, Linx, TraceGains Videojet, and X-Rite Pantone, protect the world's food, medicine, and essentials by tracking and authenticating the billions of goods that travel the general supply chain every day.
Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
#J-*****-Ljbffr

📌 Remote Data Center Solutions Lead - Client-Facing (Santa Fe)
🏢 Sagan World
📍 Santa Fe

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