28 oct
|
Bluelightconsulting
|
Santa Fe
28 oct
Bluelightconsulting
Santa Fe
Technical Project Manager - Data Center (Remote)Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical questionProjects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full pictureTickets get lost between technical and commercial teams — this role closes that gapWe are scaling and need a manager who can build process while staying hands-on with clientsKey ResponsibilitiesClient OwnershipAct as the primary technical point of contact for assigned client accounts throughout the project lifecycleLead client onboarding, scoping calls, and technical review meetingsTranslate client requirements into actionable work orders and internal ticketsManage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffsBuild long-term relationships that reduce churn and increase account expansionProject & Ticket ManagementOwn the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platformCreate, assign, prioritize, and close tickets with clear documentation at every stageTrack multi-workstream projects across planning, procurement, deployment, and sign-offIdentify blockers early and coordinate cross-functional resolution without escalating everything upwardMaintain a live project dashboard that clients and internal stakeholders can rely onDatacenter & Technical OperationsOversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and coolingReview and validate work orders for technical accuracy before client-facing deliveryCoordinate with vendors and hardware suppliers on procurement, lead times, and RMA logisticsEnsure adherence to datacenter safety, change management, ompany that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.
We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLEWe are looking for a Full-Stack Engineer to develop backend services and APIs while modernizing application architecture.If you're a Senior Full-Stack Engineer and thrive in fast-paced, collaborative environments, we want to hear from you.
You'll be part of a high-energy, results-driven culture where ideas flourish and you shape our growth.What you'll do- Study our demo platform and architecture.
- Build micro‐services, streamline core services, and scale with cloud infrastructure.
- Write and maintain usage analytics instruments for data utilization.
- Deploy, monitor, debug, and maintain high-count traffic services.
- Ramp up on scalable event-driven architecture with gRPC.Critical skills- Strong experience building internal services and expanding GCP schedule.
- Go, Java, and other modern languages for scalable backend.
- API support, SLAs, uptime, and timestamping.
- Cloud and container orchestration environment knowledge.
- Build Rust wrappers as a micro‐service pattern.Additional experience- Experience with full stack JavaScript, TypeScript, and front-end frameworks.
- Familiarity with GraphQL and REST implementations.
- Docker, Kubernetes, gRPC services.
- Unit, integration, and E2E test frameworks.Perks and benefits- Flexible work hours and compensation.
- Software career development and mentorship.
- Team-oriented salary and opportunity budget.
6Nice to haveCompany DescriptionClick here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.OverviewHow You'll Make an ImpactWe are looking for a Software Engineer to join our Engineering team reporting to the team Lead.ResponsibilitiesWhat You'll AchieveDesign, build, test, and support back-end services in the context of a big data solution.Design and development of independent and scalable ETLs for processing large volumes of information.Create infrastructure for your designed solutions in the cloudUnderstand and prioritize requirements according to business needs.Work independently and by objectives.QualificationsWho You AreWhat you'll bring with you:1-3 years working with at least one backend language (preferably python).
Proficiency in Spark and map reduce technologies.Experience in at least one cloud platform (preferably AWS).
Knowledge of Scrum methodologies.Proficiency in English to communicate and update the teamDemonstrable experience developing scalable and quality ETL solutions.Why you might stand out from other talent:Knowledge of CI/CD tools (preferably Jenkins)Knowledge of DockerKnowledge IAC framework (preferrably cloudformation)Additional InformationWhen you join Epsilon, we'll create something EPIC together.
We're a general leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services.
Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity.
Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.
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📌 Data Center Solutions Lead (Remote) (Santa Fe)
🏢 Bluelightconsulting
📍 Santa Fe