Technical Project Manager Data Center (Remote)
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands - someone has to own the full picture
Tickets get lost between technical and commercial teams - this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly - without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize,



and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rn and improving engineering velocity.Increasing infrastructure automation and reducing manual operational work.Improving observability and reducing mean time to detection and resolution.Operating Kubernetes workloads reliably at scale.Strengthening security throughout cloud infrastructure and deployment processes.Improving AWS cost efficiency without compromising reliability.Contributing reusable platform capabilities that allow engineering teams to move faster.Continuously improving production readiness as the platform scales.What Darwoft OffersContractor agreement with payment in USD100% remote workArgentina's public holidaysEnglish classesReferral programAccess to learning platforms
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📌 Quality Technical Manager - Process Validation (Santa Fe)
🏢 Bluelightconsulting
📍 Santa Fe