Luxury Travel Consultant – Customer Experience (Remote)Job Openings Luxury Travel Consultant – Customer Experience (Remote)About the job Luxury Travel Consultant – Customer Experience (Remote)About the PositionPrestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences.
This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.What You'll DoProvide responsive and professional customer support via phone, email, and online messagingAssist clients with leisure and luxury travel reservations, itinerary updates, and special accommodationsCommunicate essential travel details, documentation requirements, and agency guidelinesMonitor bookings to ensure accuracy and follow up to confirm client satisfactionResolve client questions or concerns with care and a solutions-focused mindsetMaintain organized records and update internal systems as neededWhat We're Looking ForStrong communication and interpersonal skillsCustomer service experience in travel, hospitality, or a related field preferredAbility toperational effectiveness and risk management.ExperienceMinimum 10 years of experience in underground mining operationsMinimum 5 years directly involved in underground mine development activitiesHands-on experience with mechanized underground developmentPractical experience with drilling equipment, charging systems, explosives, LHDs,



and underground haulage equipmentExperience managing or supervising underground development contractorsExperience reviewing, developing, implementing, or improving operational procedures and SOPsExperience supporting underground mine construction, expansion, Operational Readiness, or ramp-up activitiesExperience implementing risk-based operational procedures and Critical Control Management principlesExperience in Latin American underground mining operations is advantageousCapabilitiesDeep understanding of underground mine development cycles and sequencingStrong expertise in development drilling, charging, blasting, and explosives managementKnowledge of blast clearance requirements, exclusion zones, and post-blast re-entry criteriaUnderstanding of mucking, haulage, ground support interfaces, and underground services installationAbility to identify gaps between documented procedures and presente operational practicesAbility to identify hazards, credible scenarios, and Critical ControlsAbility to translate operational experience into practical and executable proceduresStrong facilitation, stakeholder engagement, and workshop leadership capabilityAbility to establish operational hold points, authorization requirements, and stop-work criteriaStrong technical writing skills in EnglishEducation & LanguagesBachelor's degree in Mining EngineeringProfessional engineering registration or equivalent preferredAdditional qualifications in underground mining or blasting are advantageousAdvanced English requiredDiversity & Inclusiondss+ is committed to building a diverse workforce and fostering an inclusive culture where everyone is respected, valued, and able to contribute fully.
We believe diversity strengthens our organisation and drives better outcomes for our people, our clients, and the communities we serve.Originally posted on Himalayas
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📌 Luxury Travel Consultant – Customer Experience (Remote) (Santa Fe)
🏢 DSS+
📍 Santa Fe