Job SummaryYou will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance.Areas of WorkSales Transformation and Salesforce Business Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands‐on delivery of customer interaction solution (Sales Cloud, Marketing Cloud, etc) Work with the client and implementation team: for conduct design sessions, require gathering and grooming, give regular working demo's to all stakeholders, solution design and implementation activities Be a member and/or lead the project delivery workstream across phases Extensive Salesforce Implementation and Enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant Provide best practices direction and implement approach based on Salesforce standards Develop innovative, fact‐based and achievable strategies and operating models after evaluation of multiple strategic options.
Participate in pre‐sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc.
Participate in practice‐specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.Professional & Technical SkillsLeverage expertise in designing key tools: Apply the 10+ years of expertise in Salesforce, Sales Process, Automation and Reporting.
Enable Salesforce solution: Apply this to facilitate solution build on SFDC ecosystem (Sales Cloud, L2O, CPQ, etc.) Apply key business Analysis skills: Focus on process analysis and designing/redesigning Sales processes with the purpose of resolving process bottlenecks and pain areas Hands‐on with Salesforce/Sales Cloud – Einstein knowledge Good to Have Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high‐paced and complex projects and understand industry‐specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Thorough understanding of Salesforce Framework and integration with internal and external components.
Technical implementation experience – not mandatory.
Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and Salesforce Framework and integration Deep dive with Salesforce certification: Certification in one or more these focused solution areas, Sales Cloud, Marketing cloud, Einstein Analytics, Financial Service Cloud, etc.
Must have skills: Go to Market, CRM Salesforce and Consulting methology Good to have skills: CRM Transformation (Salesforce) Experience: Minimum 10+ year(s) of experience is required Educational Qualification: Bachelor's degree and MBA is a plusRequirementsMinimum 10 years' experience working on a CRM platform (Preferably Salesforce/ Nice to have exposure to SAP CRM or Microsoft Dynamics 365) Salesforce Certification is good to have Must have worked on Proposals and contributed to business development work Must have managed large teams and suppoand other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias.
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📌 Salesforce - Senior Manager/Manager (Neuquén)
🏢 1300 ACCENTURE SRL
📍 Neuquén