Technical Project Manager - Data Center (Remote)Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical questionProjects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full pictureTickets get lost between technical and commercial teams — this role closes that gapWe are scaling and need a manager who can build process while staying hands-on with clientsKey ResponsibilitiesClient OwnershipAct as the primary technical point of contact for assigned client accounts throughout the project lifecycleLead client onboarding, scoping calls, and technical review meetingsTranslate client requirements into actionable work orders and internal ticketsManage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffsBuild long-term relationships that reduce churn and increase account expansionProject & Ticket ManagementOwn the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platformCreate, assign, prioritize, and close tickets with clear documentation at every stageTrack multi-workstream projects across planning, procurement, deployment, and sign-offIdentify blockers early and coordinate cross-functional resolution without escalating everything upwardMaintain a live project dashboard that clients and internal stakeholders can rely onDatacenter & Technical OperationsOversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and coolingReview and validate work orders for technical accuracy before client-facing deliveryCoordinate with vendors and hardware suppliers on procurement, lead times, and RMA logisticsEnsure adherence to datacenter safety, change management, and access protocolsProvide technical guidance to junior technicians and contractors on-siteBudget & Commercial OversightTrack project budgets, flag overruns,



and submit change orders when scope shiftsReview vendor invoices and validate against approved work ordersAssist in preparing quotes and SOWs for new client engagementsMaintain procurement records and ensure contract compliance for hardware and servicesTeam ManagementManage a team of technicians and/or project coordinators remotely that work onsite.Set weekly priorities, conduct 1:1s, and run shift/resource planningBuild and maintain SOPs, runbooks, and onboarding materials for repeatable processesIdentify skill gaps and work with leadership on training and hiring plansRequired Qualifications3+ years of experience in datacenter operations, technical infrastructure, or a closely related fieldDirect client-facing experience in a technical role — ac solutions.
Strong analytical and troubleshooting skills.
Understanding of software engineering practices, including testing, version control, deployment, monitoring, and production support.
NICE TO HAVES
Experience developing or integrating AI/agentic workflows, AI agents, or workflow automation solutions.
Experience applying AI to automate data engineering, validation, troubleshooting, or operational processes.
Familiarity with orchestration and automation frameworks.
Experience developing reusable data engineering frameworks and platform components.
Exposure to productionizing AI-enabled solutions with appropriate validation, monitoring, and human oversight.
PERKS AND BENEFITS
Professional growth : Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation : We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
A selection of exciting projects : Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
Flextime : Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
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📌 Datacenter Project Lead - Technical Client Owner (Neuquén)
🏢 Bluelight Consulting
📍 Neuquén