Technical Project Manager - Data Center (Remote)Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical questionProjects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full pictureTickets get lost between technical and commercial teams — this role closes that gapWe are scaling and need a manager who can build process while staying hands-on with clientsKey ResponsibilitiesClient OwnershipAct as the primary technical point of contact for assigned client accounts throughout the project lifecycleLead client onboarding, scoping calls, and technical review meetingsTranslate client requirements into actionable work orders and internal ticketsManage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffsBuild long-term relationships that reduce churn and increase account expansionProject & Ticket ManagementOwn the full ticket lifecycle in Jira, ServiceNow,



or equivalent ITSM platformCreate, assign, prioritize, and close tickets with clear documentation at every stageTrack multi-workstream projects across planning, procurement, deployment, and sign-offIdentify blockers early and coordinate cross-functional resolution without escalating everything upwardMaintain a live project dashboard that clients and internal stakeholcoordination, and operational improvement.
Important Notes This position requires vigente hands‐on Rippling implementation and administration experience, not simply familiarity with the platform as an employee.
Candidates must have experience supporting U.S. employees and be comfortable managing multi‐state HR policies, payroll‐related workflows, and time tracking.
Strong integrity, professional judgment, attention to detail, and independent execution are essential.
This is a remote/telecommute position.
#J-*****-Ljbffr

📌 Data Solutions Manager (Rosario)
🏢 Entrepreneur Cooperative
📍 Rosario