The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.
This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you.
It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client's marketing needs to other team members.
You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible.
Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.
The Account Manager will report directly to the Head of Account Managers, the Account Managers' Leads, and the Service Director while working collaboratively with other departments.About the RoleMission statement: The primary mission of our Account Manager is to be in charge of maintaining a good relationship with your assigned clients while ensuring that our products and services are bringing results for our clients.
This will include coming up with innovative ideas for clients' marketing campaigns, monitoring the performance of such marketing campaigns, and keeping an open channel of productive and fruitful communication with our clients.
You will also be responsible for leading teams consisting of professional Copywriters, Designers, and Account Managers' Associates to ensure that your assigned clients' marketing campaigns are executed smoothly.
This involves activities such as outlining the client's campaign calendar, briefing new campaigns, delegating creative work, and ultimately overseeing the timely delivery of marketing campaigns.General ResponsibilitiesEffectively managing, overseeing, and ensuring that the marketing campaigns of your as code with Terraform and configuration management with Ansible.Containerize and orchestrate applications with Docker, Kubernetes, and Helm.Automate operational tasks with Python, Bash, PowerShell, and YAML.Build monitoring and observability with Prometheus and Grafana.Operate and optimize workloads across cloud platforms (AWS, Azure, GCP).
Partner with development teams to improve deployment, reliability, and security.Troubleshoot, monitor, and document new and existing infrastructure.Why you should applyYou want to work with passionate, talented people who are always looking for ways to make things better.You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.You have a history of keeping promises, doing what is right, and spending energy on what matters.You enjoy the variety and growth that comes with consulting for Fortune **** companies across industries and technical stacks.You want to work on projects that have outsized impact and reach.You believe in sweating the details, committing to quality, and taking pride in going the extra mile.What you bring to the tableStrong scripting skills (Python, Bash, PowerShell) and comfort with YAML.Experience with infrastructure as code (Terraform) and configuration management (Ansible).
Hands-on experience with CI/CD tooling (Jenkins, GitHub Actions).




Experience with containers and orchestration (Docker, Kubernetes, Helm).
Experience with monitoring and observability tools (Prometheus, Grafana).
Working knowledge of at least one major cloud platform (AWS, Azure, or GCP).
Excellent written and verbal communication skills, along with the ability to use AI tools to improve productivity.Experience across more than one cloud platform (AWS, Azure, and GCP).
Experience with GitOps workflows.Security and compliance automation experience.A background in a consulting or client-facing environment.What to expectWhen applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise which you'll have up to a week to complete.Additional informationWe go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications.
We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind.
Don't worry, every application will be reviewed by a human.Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary.
Whatever your decision, it will not be considered in the hiringprocess or thereafter.
Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Livefront's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.
Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated vetvely, as well as experience in email marketing.
Such experience should include managing a team consisting of marketing professionals (such as Account Managers' Associates, Designers, Copywriters,



and other team members) to deliver marketing campaigns that are focused on driving sales.
The Account Manager must be able to act swiftly upon receiving urgent requests from clients and must be able to work consistently with high levels of accountability.
The right person will be professional and also have considerable leadership and managerial experience, as well as strong communication, presentation, and interpersonal skills to effectively communicate with clients and internal teams.
Having been an Account Manager before, or having any agency experience is a great advantage.
Familiarity with various tools such as Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite is a must for this role.
The candidate should also feel comfortable working in a remote environment.
Availability, accountability, professionalism, responsiveness, and consistency are highly important factors for us, so the Account Manager should display these qualities when it comes to workload commitments and general availability during office hours.Key RequirementsAt least 12 months of experience working in a digital marketing role, together with at least 6 months of working experience in an email marketing field (Preference will be given to candidates who have worked with remote teams and team members from different countries or have any account management or agency experience)A proven track record of achieving success in a leadership role is a must, especially leading a team of creatives to deliver quality work that meets the needs of clientsMust have the ability to work independently without compromising on work standardsMust be highly accountable, responsive, and have an excellent ability to meet deadlinesGreat aptitude for working with people, problem-solving, and thinking critically / analytically, as these skills are essential for meeting the needs of our clients and resolving any issues or queriesPossesses a growth and results-driven mindset, and can handle and implement constructive criticismAny remote work experience is a major advantageExcellent interpersonal skills to clearly and effectively communicate with clients as well as marketing professionals in our Service DepartmentMust possess great problem-solving skills as it is essential for working with clients and resolving any queries, complaints, or issuesMust have the ability to learn and adapt quickly, and possess excellent time management skills and high levels of focus, productivity, and efficiencyAny knowledge or experience with email marketing, e-commerce, or Klaviyo is a huge plusFamiliarity with working autonomously and managing your time (remote work experience is a plus)Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time)Must consistently work ***** hours per week (i.e, 140 hours per month)Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferencesExcellent verbal and written communication skills in English.
You must be fluent in English, although English doesn't have to be your native languageBeing open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of similar nature productively to your teamOriginally posted on Himalayas
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📌 Account Manager - E-Commerce Marketing Agency (Santa Fe)
🏢 Hustler Marketing
📍 Santa Fe