Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact.
As an AWS Premier Tier Services Partner and a charter member of Anthropic's Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic's Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation.
At Caylent, our people always come first.We are a fully remote integral company with employees in Canada, the United States and Latin America.
We celebrate the culture of each of our team members and foster a community of technological curiosity.
Come talk to us to learn more about what it means to be a Caylien!
The MissionAs a Senior CXE Engineer, you are a hands‐on builder on enterprise contact center transformations.
You will spend the majority of your time in code and in the AWS console:building contact flows and AI agents,



writing Lambda functions and CDK stacks,developing React-based agent and admin tooling, and debugging production issues onsystems that serve tens of thousands of agents and millions of customer interactions.
Youwork within architectures set by practice leads, and you're expected to pressure-test them,propose better patterns, and own thtectures, and autonomous/semi-autonomous agents
Experience implementing MCP-based enterprise integrations
Experience with MLOps/LLMOps and AI evaluation/observability platforms
Experience developing reusable AI accelerators, frameworks, or enterprise AI platform capabilities
Consulting or client-facing AI solution delivery experience
Professional Skills:
Solid written, verbal, and presentation communication skills
Strong team and individual player
Maintains composure during all types of situations and is collaborative by nature
High standards of professionalism, consistently producing high quality results
Self-sufficient, independent requiring very little supervision or intervention
Demonstrate flexibility and openness to bring creative solutions to address issues
Bridgenext is an Equal Opportunity Employer
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📌 Senior Cxe Engineer (Neuquén)
🏢 Unavailable
📍 Neuquén