Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, general financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in ****, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe.
It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
You will play a key role in delivering a world class, 6 star experience to new clients during their early journey with Kraken.
As part of a high performing,



round the clock team renowned for its commitment to client care and industry leading security, you'll ensure every client feels supported from day one, and that any barriers to their success are proactively removed.
This role offers a fixed term contract, for the duratioync communication, design documentation and being proactive without a manager nearby difficult, our setup won't suit you.Feedback doesn't excite you.
We're obsessed with quality and believe in continuous improvement.
That means we give feedback that's sometimes nitpicky.
If refining the work until it's excellent feels over the top, you are likely going to find working here frustrating.Change makes you uncomfortable.
We're scaling and maturing.
That means not everything is perfect yet.
Priorities shift.
Processes evolve.
If ambiguity is uncomfortable, this may feel bumpy.
#J-*****-Ljbffr

📌 Client Experience Specialist | Fixed-Term (Buenos Aires)
🏢 Lateralgroup
📍 Buenos Aires