About Darkroom
Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow.
Founded in ****, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.
At our core, Darkroom is a human services company powered by Shadow , a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology.
This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.
Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms.
Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.
What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. ****) and among the most effective performance media agencies of the ****s (Varos) .
Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom's role as a defining player in the future of media innovation.
About The Role
We are hiring a Retention Specialist — a strategic, hands-on lifecycle marketer with a proven track record in email and SMS for DTC brands.
You'll partner closely with Associate Directors of Retention and cross-functional teams to develop and deploy high-performing campaigns for some of the fastest-growing DTC brands in the world — translating data into strategy and strategy into revenue.




Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance - while mastering the tools and tactics of modern CRM strategy.
This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, Spain, Argentina and Mexico.
A Day in the Life
Lead the execution of email and SMS strategies for a portfolio of DTC/e-commerce clients, working alongside our Associate Directors of Retention to align on goals and priorities.
Own the end-to-end campaign deployment process - copywriting, briefing, testing, QA, deployment, and performance monitoring.
Contribute to monthly retention marketing calendars and proactively bring creative campaign concepts to clients and internal teams.
Lead portions of client calls - presenting content ideas and managing the revision and approval process with confidence.
Partner with the in-house design team to shape the creative direction of campaigns and flows, ensuring visual and copy are wormiento de los lineamientos de exhibición y presencia de marca.Controlar la disponibilidad de productos, el surtido, la reposición y la ubicación en góndolas y espacios de exhibición.Verificar la correcta implementación de promociones,



materiales de comunicación y acciones de marketing en los locales.Mantener contacto con los responsables de cada punto de venta para gestionar necesidades y oportunidades de mejora.Relevar precios, promociones, exhibiciones y acciones de la competencia.Detectar faltantes, desvíos o dificultades de ejecución y coordinar su resolución con las áreas involucradas.Elaborar reportes de visitas, registros fotográficos y seguimiento de las acciones implementadas.Proponer mejoras concretas para fortalecer la visibilidad de las marcas y acompañar los objetivos comerciales.RequisitosExperiencia en recorridas y gestión de puntos de venta, adquirida en posiciones de trade marketing, promoción comercial, merchandising, supervisión de repositores o ventas de consumo masivo.Experiencia en coordinación o seguimiento de repositores y control de exhibiciones.Conocimientos de ejecución comercial surtido, disponibilidad, reposición, promociones y visibilidad de marca.Capacidad para organizar recorridos, establecer prioridades y dar seguimiento a los temas relevados.Manejo de Excel y herramientas informáticas para elaborar reportes.Buenas habilidades de comunicación, negociación y vinculación con interlocutores comerciales.Disponibilidad para trabajar de manera presencial y realizar visitas frecuentes a puntos de venta.Formación en Comercialización o Marketing y experiencia en la industria alimenticia o consumo masivo.BeneficiosIncorporación a una posición efectiva.Salario inicial $*********.Modalidad presencial, con recorridas habituales a puntos de venta.Participación directa en la ejecución comercial de marcas con presencia en el mercado.Trabajo conjunto con las áreas de Marketing y Comercial.Si tenés experiencia en puntos de venta, te gusta el trabajo en calle y disfrutás convertir las acciones comerciales en resultados concretos, te invitamos a postularte.
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📌 Email Marketing Specialist (Buenos Aires)
🏢 IC Consultora de Recursos Humanos
📍 Buenos Aires