Level 2 Tax & Accounting Support Specialist | Remote | Argentina
Level 2 Tax & Accounting Support Specialist (CPA / EA Preferred) (Enrolled Agent (EA))
Position Overview
We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll.
This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing.
The adecuado candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.
Schedule & Coverage
Required coverage window: 8:00 AM–8:00 PM Eastern Time (ET)
Individual schedules will be staggered to provide coverage during US business hours.




Ability to work shifts that overlap with US business hours is required .
Specific shifts and weekly schedules will be finalized with the client.
Key Responsibilities
Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
Investigate and resolve escalated and directly assigned accounting and tax suppo� Work with top brands in higher education, tech, corporate, and digital marketing.Diverse Creative Projects – Edit content for ads, branded storytelling, and corporate videos.Collaborative Team – Join a fast-paced environment that values creativity, quality, and innovation.
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