As Website & Lifecycle Marketing Lead, you will own the digital experience that turns visitors into customers and first-time buyers into loyal, repeat customers.
You will lead website optimization, lifecycle marketing, email communication, and brand positioning across multiple product lines.
Working closely with leadership, product, design, engineering, and marketing teams, you will translate customer insights into compelling messaging and measurable business outcomes.
You will have the autonomy to shape strategy, experiment with new ideas, and implement improvements from concept to execution.
In a fast-paced, fully remote environment, your work will directly influence conversion rates, customer retention, and recurrinience, customer retention, loyalty, customer success, or a related field.Previous experience managing, leading, or coaching a customer-facing team.Demonstrated experience developing and implementing customer retention initiatives, loyalty programs, or membership strategies.Strong analytical skills, with the ability to interpret customer data and feedback and turn insights into measurable improvements.Experience working with CRM systems, customer service platforms, and customer data.Proven ability to identify and develop revenue opportunities through customer service, customer success, or retention initiatives.Strong operational and project management skills, including experience improving processes, implementing systems, and coordinating cross-functional projects.Excellent communication, organization, and problem-solving skills, with the ability to motivate teams and collaborate across departments.A proactive, creative, and commercially minded approach, with a willingness to test new ideas and optimize performance based on results.Comfort working in a fast-paced, high-growth business where priorities evolve and adaptability is essential.A genuine interest in customer experience, wellness, and building engaged communities.Additional advantages: Experience in boutique fitness, wellness, hospitality, or multi-location consumer businesses; familiarity with membership or subscription-based business models; knowledge of customer lifecycle campaigns, marketing automation, and segmentation; experience improving retention across physical locations; and experience implementing live chat, SMS support, or customer service sales programs.Benefits:Competitive compensation: Total on-target earnings of CAD 80,******,000, comprising a base salary of CAD 70,******,000 and a performance-based bonus of up to 15% of base salary.Remote work flexibility: The opportunity to work remotely, with location and employment arrangements subject to confirmation during recruitment.Flexible working hours: Flexibility to organize work within the stated window of 8:00 a.m. to 7:00 p.m.Paid vacation: 15 paid vacation days annually.Additional holidays: Gifted days off on Christmas Eve and New Year's Eve.Well-being support: Three paid well-being days per year.Annual team retreat: Opportunities to connect, collaborate, and build relationships with colleagues.Complimentary wellness classes: Unlimited classes for you, your family, and your friends.Unique networking opportunities: Access to networking gatherings and invitation-only events in your city and beyond.Exciting partnerships: Opportunities to work with high-profile clients and major general brands.Career growth: The chance to join a rapidly expanding startup with opportunities for increased responsibility and professional development.Purpose-driven culture: An environment that values care, adaptability, accountability, happiness, and consistently raising standards.
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📌 Website & Lifecycle Marketing Lead (Rosario)
🏢 Jobgether
📍 Rosario