We are looking for someone to join our Operations team who not only understands the importance of providing exceptional service but is also interested in technology and AI.
This role is adecuado for someone who enjoys combining their customer service skills, and, techniques to build artificial intelligence assistants for our clients.
In this role you will:
Carry out the onboarding of new accounts received by the team
Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool
Provide technical support to clients on the AI built
Requirements
Proven experience in Customer Experience roles or technical support
Ability to analyze data and use it in making customer-oriented decisions
Practical experience in creating and managing JSONs
Knowledge of process automation, preferably with experience using Zapier
Ability to work in a team and adapt to dynamic and changing environments
Strong passion for technology, innovation, and artificial intelligence
Excellent verbal and written communication skills
Benefits
Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.
OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.
Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!
#J-*****-Ljbffr

📌 Ai Operations Executive (Overnight Shift) (Rincón de los Sauces)
🏢 Darwin AI
📍 Rincón de los Sauces