SCRUM MASTER / AGILE PROJECT MANAGER IRC******
Function
Project/Program Management
Experience
5-10 years
Location
Argentina - Buenos Aires
Skills
Agile Methodologies, Agile Project Manager, Kanban, Scaled Agile Framework, Scrum
We are seeking an experienced Scrum Master / Agile Project Manager to support the delivery of technology and digital initiatives across multiple teams.
The successful candidate will facilitate Agile delivery, drive project execution, remove delivery obstacles, and help teams consistently deliver business value.This role is suited to an agile practitioner with hands‐on experience leading Scrum teams, managing technology projects, and working within a fast‐paced, stakeholder‐driven environment.
KNOWLEDGE & EXPERIENCE
5-10 years' experience as a Scrum Master, Agile Project Manager, Project Manager, or similar delivery role.
Demonstrated experience delivering technology, digital, software development or business change initiatives.
Strong understanding of Agile delivery methodologies, including Scrum and Kanban.
Experience managing project risks, dependencies, budgets, timelines and stakeholder communications.
Experience creating common purpose and excellence in cross-functional teams including business, product, engineering and architecture functions.
Experience working within a professional services, financial services or regulated environment.
Familiarity with DevOps, release management and modern software delivery practices is desirable.
EDUCATION & CERTIFICATIONS
Bachelor's degree in Information Technology, Computer Science, Business, Project Management or a related discipline.
One or more of the following certifications:o Agile Certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM I / II)o SAFe Scrum Master (SSM), SAFe Practitioner (SP)o Project Management Certifications: PMI Project Management Professional (PMP), PMI Certified Associate in Project Management (CAPM), PRINCE2 Practitioner
A mix of project management and agile certifications are advantageous.
PERSONAL & PROFESSIONAL ATTRIBUTES
Strong facilitation, stakeholder engagement and communication skills.
Excellent organisational and planning capabilities.
Ability to balance Agile principles with practical delivery outcomes.
Proactive problem solver with strong attention to detail.
Comfortable managing competing priorities and deadlines.
Confident communicator capable of working with both technical and business audiences.
Self‐motivated, adaptable and results‐oriented.
Willingness to occasionally work outside normal business hours to support global teams and critical delivery activities.
Job responsibilities
Facilitate Agile ceremonies including Sprint Planning, Daily Stand‐ups, Sprint Reviews and Retrospectives.
Support and coach delivery teams in Agile practices, continuous improvement and effective ways of working.
Partner with Product Managers, Product Owners and business stakeholders to drive delivery outcomes.
Manage stakeholders and product ge day‐to‐day financial operations, working with existing staff and service providers and documenting procedures so the work is completed accurately and on time.
Follow financial issues through to resolution: identify who is responsible for each next step and its deadline, follow up, raise problems with recommended solutions, and confirm that the agreed actions were completed correctly.
Ensure accurate execution of accounting, billing, A/R, A/P, payroll, trust accounting, collections, tax coordination, and general ledger maintenance.
Maintain clean and current financial records in the accounting system.
Ensure the legal team is supported with accurate financial information related to client matters, billing, retainers, and collections.
Monitor daily cash balances, bank accounts, credit card activity, merchant activity, and other key financial accounts.
Ensure bills, vendor payments, check requests, and reimbursements are processed accurately and on time.
Financial Reporting, Budgeting, and Forecasting
Prepare, review, and analyze monthly financial statements and key financial reports on time.
Validate supporting records, calculations, and assumptions; investigate material inconsistencies and disclose unresolved limitations.
Ensure monthly financial reports are completed accurately and on time.
Prepare annual and periodic budgets and forecasts as required throughout the year.
Provide budget variance reports and explain the results to the Owner/CFO in clear business language, including conclusions, recommendations, and decisions needed.
Support the creation, maintenance, and monitoring of the annual budget.
Maintain a forward‐looking cash flow forecast to help leadership anticipate shortfalls, plan distributions, and manage working capital.
Track year‐over‐year revenue growth, gross profit, operating profit, and other key financial trends.
Provide analysis that supports strategic planning, operational planning, and financial decision‐making.
Billing, Collections, and Accounts Receivable
Own and continuously improve the firm's billing and collections process.
Supervise timely preparation and delivery of client invoices.
Monitor payment plans and ensure clients comply with payment terms.
Track, measure, and report accounts receivable aging.
Ensure collection protocols are followed consistently and professionally.
Work with billing staff and leadership to prevent A/R from accruing unnecessarily.




Address client billing questions and payment concerns professionally while protecting the firm's financial interests.
Own the operational handling of chargebacks, refund requests, billing disputes, and merchant service issues through documented resolution.
Review billing records, payment history and related correspondence to understand and resolve chargebacks, refund requests and billing disputes.
Coordinate follow‐up, obtain required approvals, and confirm that any approved refunds, credits or other adjustments are correctly recorded in the relevant systems and account balances.
Recommend process improvements to increase collection rate and reduce financial leakage.
Trust Accounting and Compliance
Ensure trust/IOLTA account activity is properly monitored, reconciled, and documented.
Own or review three‐way trust reconciliations.
Identify and resolve trust accounting discrepancies with urgency.
Ensure compliance with applicable legal, ethical, and accounting requirements.
Work with the Owner/CFO and CPA to correct accounting or reporting issues.
Maintain strong internal controls to protect the integrity of firm financials.
Internal Controls and Risk Management
Design, recommend, and enforce financial controls that protect the firm.
Identify financial risks, reporting gaps, compliance issues, cash flow risks, billing breakdowns, and process weaknesses.
Recommend practical corrective actions to leadership and work within approved policies and authority limits.
Support audits, tax preparation, financial reviews, and outside accounting reviews.
Ensure balanc ManagerJob Description & SummaryAt PwC, our people in legal services offer comprehensive legal solutions and advice to internal stakeholders and clients, maintaining compliance with regulations and minimising legal risks.
These individuals provide strategic guidance and support across various industries.Those in contracting at PwC will oversee, draft, and negotiate contracts to assist in compliance and mitigate risks for the organisation.
Your work will involve strong analytical and communication skills to effectively manage contractual agreements.Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results.
You motivate and coach others, coming together to solve complex problems.
As you increase in autonomy, you apply sound judgment, recognising when to take action and when to elevate.
You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together.
Your ability to develop and sustain high performing, diverse and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.Examples of the skills, knowledge and experiences you need to lead and deliver value at this level include but are not limited to:Craft and convey clear, impactful and engaging messages that tell a holistic story.Apply systems thinking to identify underlying problems and/or opportunities.Validate outcomes with clients, share alternative perspectives, and act on client feedback.Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.Deepen and evolve your expertise with a focus on staying relevant.Initiate open and honest coaching conversations at all levels.Make difficult decisions and take action to resolve issues hindering team effectiveness.Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.Additional ResponsibilitiesContract Specialists negotiate risk, legal, and commercial terms in services contracts with PwC's clients (sell-side contracts, not procurement).
Contract Specialists collaborate with R&I; risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to ensure contract complianceJob Requirements and PreferencesBasic QualificationsMinimum Degree Required (BQ)High School DiplomaMinimum Year(s) of Experience (BQ)6 year(s) with a minimum of 5 years of experience managing contract negotiations of increasing complexity.Preferred QualificationsDegree PreferredJuris DoctoratePreferred Knowledge/SkillsDemonstrates in- depth level abilities and/or a proven record of success managing efforts with identifying and addressing client needs:Leading the substantive negotiation of complex commercial contracts;Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of managed services offerings and related contract terms and conditions, performance metrics, and (experience with (1) finance managed services - payroll, accounting, reporting, treasury and broader finance and accounting operations, (2) technology managed services - IT infrastructure, cloud, data analytics, application delivery maintenance application managed services , (3) cyber managed services, or (4) risk & regulatory managed services - regulatory compliance and enterprise risk programs, is desired but not required);Exercising an entrepreneurial,



problem-solving mentality and autonomy in managing contract negotiations;Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties;Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience;Respecting and maintaining confidentiality of cperience in a law firm or legal services environment.
Experience with systems such as QuickBooks Online, Clio, MyCase, Time Matters, PracticePanther, Smokeball, Lawmatics, Infusionsoft/Keap, or similar platforms.
Experience designing dashboards, centralized KPI reporting, balanced scorecards, or financial performance reports.
Experience supervising bookkeepers, billing specialists, payroll providers, or outsourced accounting vendors.
Advanced experience with complex unstructured data models and analysis, pricing analysis, SKU profitability, labor utilization, realization, collection rate analysis, and cost‐of‐acquisition reporting.
Experience supporting strategic planning, cash flow planning, debt repayment planning, and owner distribution planning.
Benefits
What We Offer
This position offers a monthly salary range of USD 3,*******,500 gross, commensurate with experience and qualifications.
Week between Christmas and New Year's — office closed, fully paid
Your country's national public holidays off (paid) — your paid national holidays follow your own country's calendar
Three weeks of paid vacation annually
Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices
Mentorship and collaboration — learn from experienced team members and contribute your expertise
Career advancement paths — we promote from within and create opportunities
Work from anywhere — this position is open to candidates based in Argentina.
Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job
Company Overview
Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals.
If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion.
Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity.
At Flowserve, we're inspired by what we can achieve together-creating extraordinary flow control solutions that strengthen today's world while building tomorrow.
Role Summary
The Field Service Team installs, commissions, troubleshoots and repairs Flowserve's pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries.
This position requires a field service supervisor who can manage day to day operations of the field service team as demanded by the clients and in line with the business processes.
The supervisor will also be responsible for the health of the business by ensuring that Flowserve's six core values are actively driven to the highest standard within the team.
Responsibilities & Requirements
To lead a culture of ongoing development for yourself and individuals within the team.
Ensure we have trained Field Service Technicians to support all specialty equipment and develop the training plans for all of them.
Make sure that the expertise/qualification levels of our FSTs are well balanced and are adequate for the installed base and services to be provided.
To recruit and retain a integral and diverse workforce for the present and future, ensuring the Succession plans are in place for the critical roles within the team.
Actively support a positive SHEA culture to reduce lost time injuries and recordable accident frequency rate and maintain a safe hazard free work environment.
Support the FST on the JSEA Completion, identify with them the potential hazards at site, and ensure these details are timely shared with the Onsite Services SHEA Manager.
Provide first line of supervision to the Field Service Technicians to manage daily priorities.
Review and sign off the Field Service Reports prepared by the Field Service Technicians and ensure that they continue identifying pump/seal upgrade opportunities.
Demand the Sales/Commercial Operations Team the timely update of all the opportunities on the radar/local market thru Flowforce and AMP.
Review with the FST Coordinator, the team availability and competencies to handle the product mix installed in the assigned region.
Complete Field Service Aftermarket Portal (AMP) scheduling actions as defined within field service process and ensure that field service technicians are able to execute their work instructions.
Together with the Field Service Coordinator, validate that the quotations prepared by the ComOps Team are technically sound and are aligned with customer expectations.
Process and Technology.
Ensure that the Field Service Technicians are trained and held accountable for using the standard Field Service operational procedures, forms and systems.
Ensure that a tool calibration program is in place and ensure that the Field Service Team has all the required tools to perform the Field Service activities.
Support the Field Service Manager on developing the right Capital Plans to acquire new
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📌 Scrum Master / Agile Project Manager Irc307041 (Mendoza)
🏢 Welo Global
📍 Mendoza