Location: LATAMWork Model: 100% RemoteProject: Identity Security / Cybersecurity PlatformSeniority: SeniorEngagement: Full-time143L - Senior Data Engineer (Python/Go/Data Ingestion/Cloud) · Remote · LATAMLocation: LATAMWork Model: 100% RemoteProject: Identity Security / Cybersecurity PlatformSeniority: SeniorEnglish Level: B2 / C1Engagement: Full-timeGet to Know DarwoftAt Darwoft, we build custom software solutions and partner with international companies to create high-impact digital products.We are a Latin American technology company with a people-first culture, strong professional standards, and a long-term partnership mindset.
We work with distributed teams, complex technical challenges, and clients whose technology has a direct impact on their businesses and users.About the ProjectWe are partnering with an innovative cybersecurity company building a next-generation Identity Security and Identity Observability platform .
The product helps enterprise security teams understand how human users, service accounts, workloads, applications, and AI-driven identities access systems across cloud, SaaS, network, endpoint, and on-premise environments .
At the core of the platform is a highly data-intensive architecture that collects and analyzes large volumes of events, logs, network telemetry, identity activity, and security signals .
This information is processed to identify unusual access patterns, security risks, identity blind spots, infrastructure misconfigurations, and potential threats.The platform integrates with complex enterprise ecosystems including identity providers, cloud platforms, SASE solutions, SIEMs, endpoint security tools, network infrastructure, and security services.About the RoleWe're looking for a Senior Data Engineer focused on Data Ingestion, Integrations, and Collectors to become a key technical bridge between enterprise customers and the engineering organization.This is not a traditional backend or internal data engineering position.You'll work directly with customers to understand their infrastructure, data sources, security architecture, network topology, APIs, and workflows, then design and implement scalable mechanisms to ingest that information into the platform.You'll combine data engineering, software engineering, solution architecture, cloud infrastructure, and technical consulting .
A major part of your mission will be building and evolving connectors and ingestion pipelines capable of integrating data from complex enterprise environments while maintaining reliability, scalability, security, and fast time-to-production.What You'll Be DoingDesign, develop, and maintain production-grade data collectors, connectors, and ingestion services .
Integrate enterprise data sources including identity providers, cloud platforms, SASE solutions, network infrastructure, endpoints, applications,



security platforms, and SIEM systems .
Work directly with enterprise customers to understand their environments, data flows, APIs, security requirements, and integration constraints.Participate in technical onboarding processes, from initial discovery and architecture design through production deployment.Design scalable ingestion architectures for processing security events, logs, identity activity, network telemetry, and other high-volume data sources .
Build integratior B2B marketing, and generates qualified sales leads.This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy.
Key outcomes of the CS team's work will be qualified leads for value expansion and feedback for product and process improvements.
By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesAs a Regional Customer Success Manager for Services, you will support the development and delivery of strategic priorities within the region.
The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products.
The Manager will work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.The three areas of primary responsibility include:
1) customer engagement,
2) growing the business, and
3) technical and program readiness.Customer Engagement:Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-saleIdentify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our productsArticulate key performance indicators related to cost,



performance and optimization and the insights associated with themGrowing the Business:Leverage Mastercard Services' offerings to achieve customer goals and realize value propositions of Mastercard productsIdentify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offeringsAbility to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value propositionTranslate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric mannerGather and report customer feedback on product gaps and pain points.
Use stakeholder insights to refine value propositions and improve productsAll About You:Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantageKnowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plusExperience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerabilityProven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric mannerProficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growthSuccessful track record of identifying "next opportunity" for customers to further enhance the strength and value of the partnership for both partiesExperience in creative thinking and development of innovative solutions to complex customer challengesEnthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team levelAdvanced experience working with both large and emerging Technology, Financial Serviole will be measured by your ability to:Deliver successful enterprise integrations and deployments.Reduce customer time-to-production.Build reliable and scalable ingestion solutions.Improve customer adoption and technical satisfaction.Resolve complex integration challenges efficiently.Turn customer-specific requirements into reusable platform capabilities.
Contribute improvements that strengthen the scalability and flexibility of the core product.What Darwoft OffersContractor agreement with payment in USD100% remote workArgentina's public holidaysEnglish classesReferral programAccess to learning platformsExplore this and other opportunities at:BigQuery
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