Food has lost its soul to modern convenience.
And with it, it has lost the power to nourish, inspire, and connect us.
So in ****, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs.
Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country.
Fresh.
Ready-to-eat.
And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you've found the right job posting.
The Role
CookUnity is looking for a Staff Product Manager to own our ChefTech team and lead the direction of ChefOS Platform, the product chefs use to run their business with us.
ChefTech is the chef relationship and content layer of our operation.
It covers how chefs join the platform, how their recipes become sellable products on our menus, and the tools they use every day: the Chef Portal, the chef mobile app, and the business surfaces where chefs manage their ratings, sales, payouts, and performance.
The broader mandate is ChefOS Platform.
A chef's experience with us currently lives across several separate tools.
This role owns the vision for bringing them into one product: a single place where a chef handles onboarding, recipes and menu, kitchen operations, and the performance and pay that come out of all of it.
It's a wider vista point than any single squad, drawing on work that runs across the operation and pulling it into one experience for the chef.
There's a larger ambition behind this.
We believe the platform we build for our own chefs can become a modular, white-label product for other restaurants and food businesses.
That work is greenfield.
It calls for someone who can set product direction in open territory,



where the problem itself still has to be defined.
This is an individual contributor role.
You'll partner closely with Design and Engineering, and there's room to grow a team beneath you over time ailding high‐level strategy decks.
What You'll Be Doing
Process documentation, claims, and data reports strictly following standard operating procedures.
Identify and flag anomalies, missing information, or process breaks to senior team members before they become bigger issues.
Communicate directly with customers and internal stakeholders to resolve escalations and answer questions clearly.
Maintain and update tracking spreadsheets or internal systems to ensure accurate daily reporting.
Manage conflicting priorities and deadlines, communicating trade‐offs to your team when urgent requests arrive.
What We're Looking For
BS degree or equivalent practical experience.
Up to 2 years of experience in an operations, administration, data entry, or call center.
High attention to detail and the discipline to follow multi‐step processes accurately without cutting corners.
Strong problem‐solving instincts with a clear understanding of when to investigate an issue and when to.
Excellent written and spoken English skills, with the ability to communicate empathetically during customer or stakeholder escalations.
A flexible schedule that allows for a consistent daily overlap with US business hours.
Fluency in Spanish is ideal
Why Gratia is Your Next Step
Adaptable Freelance Model: This is a long‐term contract/freelance role designed for independent professionals who want the freedom of private practice without the isolation of working alone.
Experience‐Based Rates: Compensation is tailored to your expertise.
Portfolio Growth: Elevate your profile by working directly with leaders at innovative global organizations like Gannett and Portrait Analytics.
A Clear Path Forward: We believe in moving from "doing" to "leading."
You'll have a defined trajectory to gain specialized expertise and leadership skills.
#J-*****-Ljbffr

📌 Staff Product Manager, Cheftech (Santa Fe)
🏢 GRATIA
📍 Santa Fe