AgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.
We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security across a remote-first organization.
This person handles onboarding and offboarding, deploys and monitors security tools like SentinelOne, and builds self-service resources to cut requests.
Strong Google Workspace, Jira Service Desk, and English communication skills are essential.
WHAT YOU WILL DO
Device & Asset Management
Manage the full laptop lifecycle in Rippling, including procurement, configuration, deployment, and retirement.
Maintain accurate inventory and tracking for all company devices.
Configure and deploy standardized device images with required software and security controls.
Coordinate device shipping, repairs, replacements engagement, in helping immigrants get safety, stability and freedom.
Working here also means a chance to cultivate skills that will serve you for the rest of your career, as we prioritize training and professional development.
This is not a role for the faint of heart or for those looking to "get by."
We're looking for those rare professionals who combine empathy, grit, and precision in everything they do.
What You'll Do
As a Salesperson, you will:
Conduct strategy sessions (consultations) by video or phone with potential clients who have expressed interest in working with our firm.
Learn to assess eligibility for asylum (don't worry, we'll train you — no prior legal background needed).




Persuasively convey the value of our services, guiding prospective clients toward the decision that's right for them.
Follow up with leads via phone, email, and text to ensure no viable prospect is left behind.
Keep meticulous notes and manage your pipeline through our CRM.
Meet and exceed your conversion goals while delivering a world-class client experience.
Collaborate with attorneys and team members to improve our consultation process and client onboarding.
Who You Are
Fluent in Spanish and English (required).
Demonstrated excellence in B2C sales — ideally in a services industry.
Confident, empathetic communicator who can connect deeply with clients.
Thrives under pressure and maintains composure in high-stakes conversations.
Open to feedback, quick to adapt, and relentless about improvement.
Highly organized, disciplined, and comfortable managing a digital sales pipeline.
Passionate about our mission of helping immigrants secure their future in the United States.
What We Offer
This position offers an annual OTE of USD $30,000 – $40,000 (40% base / 60% commission), commensurate with experience and qualifications.
11 U.S. federal holidays off (paid) regardless of your location
Week between Christmas and New Year's — office closed, fully paid
Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
Three weeks of paid vacation annually
Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices
Mentorship and collaboration — learn from experienced team members and contribute your expertise
Career advancement paths — we promote from within and create opportunities
Work from anywhere — this position is open to candidates based in Argentina.
Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job
#J-*****-Ljbffr

📌 Senior Help Desk Technician Id90031 (Buenos Aires)
🏢 Political Asylum Lawyers
📍 Buenos Aires