Company Overview
At Bridgenext, we engineer Growth Operating Systems.
Most enterprises have spent millions on their revenue stack and still aren't seeing the growth they expected.They have tools that function, but no system that wins.
We help growth-hungry companies close that gap by turning fragmented platforms, siloed teams, and disconnected data into one integrated Growth OS.
More than a technology company or marketing agency, we're a global digital consultancy with experts in engineering, data, AI, creative and more.
Our teams are made up of experts who believe in engineering impact, starting with putting people at the center of everything we do.
Every team member directly shapes our work, culture, and values.
Nothing matters more to us than a kind, respectful, fulfilling environment that supports everyone.
Our flexible, inclusive culture gives you the autonomy, resources, and opportunities to thrive.
Position Description
We're looking for an experienced technical lead with an AI-driven mindset, who already knows how to get more out of a team by working alongside AI agents.
The team combines developers and QA engineers with AI agents covering product, business, development and QA work, all building production systems for one of North America's largest transportation companies.
Deciding what each of them works on, giving them the right context and reviewing their output sits at the center of the job.
Much of the work happens close to the business.
Workshops with product owners and stakeholders are where assumptions get challenged, scope gets negotiated and goals become clear, buildable work.
Delivery runs in short cycles: build something real, validate it with stakeholders, learn and adjust.
Keeping architects, QA, product, and the DevOps and cloud teams aligned, and coaching the wider team in this way of working,



completes the picture.
Responsibilities:
Own delivery.
Take full responsibility for what the team ships, including quality, timelines and production stability.
Lead people.
Manage a team of dev and QA engineers, covering priorities, growth and team health.
Work with the business.
Run discovery and requirements workshops with product owners and business stakeholders, negotiate scope, and turn the outcomes into clear specs.
Product decisions stay with the client.
Iterate in short cycles.
Ship working increments quickly, validate them with product, business, QA and architecture, and feed what you learn into the next cycle.
Align stakeholders.
Keep architects, QA, product, and the DevOps and cloud teams one working with CRM systems, customer service platforms, and customer data.Proven ability to identify and develop revenue opportunities through customer service, customer success, or retention initiatives.Strong operational and project management skills, including experience improving processes, implementing systems, and coordinating cross-functional projects.Excellent communication, organization, and problem-solving skills, with the ability to motivate teams and collaborate across departments.A proactive, creative, and commercially minded approach, with a willingness to test new ideas and optimize performance based on results.Comfort working in a fast-paced,



high-growth business where priorities evolve and adaptability is essential.A genuine interest in customer experience, wellness, and building engaged communities.Additional advantages: Experience in boutique fitness, wellness, hospitality, or multi-location consumer businesses; familiarity with membership or subscription-based business models; knowledge of customer lifecycle campaigns, marketing automation, and segmentation; experience improving retention across physical locations; and experience implementing live chat, SMS support, or customer service sales programs.Benefits:Competitive compensation: Total on-target earnings of CAD 80,******,000, comprising a base salary of CAD 70,******,000 and a performance-based bonus of up to 15% of base salary.Remote work flexibility: The opportunity to work remotely, with location and employment arrangements subject to confirmation during recruitment.Flexible working hours: Flexibility to organize work within the stated window of 8:00 a.m. to 7:00 p.m.Paid vacation: 15 paid vacation days annually.Additional holidays: Gifted days off on Christmas Eve and New Year's Eve.Well-being support: Three paid well-being days per year.Annual team retreat: Opportunities to connect, collaborate, and build relationships with colleagues.Complimentary wellness classes: Unlimited classes for you, your family, and your friends.Unique networking opportunities: Access to networking gatherings and invitation-only events in your city and beyond.Exciting partnerships: Opportunities to work with high-profile clients and major integral brands.Career growth: The chance to join a rapidly expanding startup with opportunities for increased responsibility and professional development.Purpose-driven culture: An environment that values care, adaptability, accountability, happiness, and consistently raising standards.
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