Remote Technical Lead, Ediscovery Platform Engineering (Córdoba)

Remote Technical Lead, Ediscovery Platform Engineering (Córdoba)

28 oct
|
Voxidea
|
Córdoba

28 oct

Voxidea

Córdoba

Technical SEO Lead | Remote for U.S.-Based Higher Education Marketing AgencyOur client is a performance marketing agency specializing in mission-driven organizations across higher education and nonprofit sectors.
They combine strategy, creative, and data-driven execution to help universities and organizations achieve measurable growth in enrollments, applications, inquiries, and awareness.Your RoleAs Technical SEO Lead, you'll be the technical SEO expert across a portfolio of higher education partner accounts.
Your work improves their visibility in traditional search, answer engines, and generative AI search.The role has two sides.
The first is technical SEO: you find the issues that affect rankings and traffic, write specs developers can act on, and follow through until fixes are live.
The second is building Claude-based tools and workflows that reduce manual work in audits, reporting, QA, and content production.
That way the team spends its time editing and reviewing rather than starting from scratch.You'll work alongside the SEO Lead and support of any issues or difficulties you are facing in a case, so that we can keep things moving forward.
You will not need substantive knowledge of U.S. immigration law, but you must master our standard operating procedures for managing cases and working with clients.
You'll need a quiet space, fast internet, and the discipline to stay on task without close supervision.
You must be adaptable - the nature of your tasks may change daily or over time, with you stepping up to do whatever is needed to give potential clients and clients the best experience possible.
Policies and procedures will change frequently, as we're a fast-growing company, and we're constantly experimenting to optimize our delivery of services.
You must speak Spanish and English fluently and be comfortable using both languages professionally - you'll use both languages every day on the job.
You must be detail-oriented and able to work under pressure, meeting deadlines and producing top-notch work.
The work is at times intense: we handle important - in some cases,



life-or-death - matters for clients, sometimes on compressed timelines, and we're serious about promoting a culture of excellence in all that we do.
If you can handle that and want to do work that genuinely matters, you'll find this job to be deeply satisfying.
Our work changes lives.
Our team takes real pride in helping immigrants find safety, stability, and freedom.
Working here also means building skills that will serve you throughout your career, as we prioritize training and professional development.
This role is open to candidates located in Argentina.
What You'll Do
Your day-to-day responsibilities will vary based on the firm's needs, but will include a combination of the following:
Work closely with attorneys, paralegals, and other staff in serving clients
Serve as the firm's main point of contact with clients, supporting attorneys and paralegals in engaging clients throughout the representation
Serve as the bridge between clients and the legal team: surface client questions and concerns to attorneys and paralegals, and relay guidance back to clients clearly
Return phone calls and reply to emails from clients and potential clients
Proactively provide status updates so clients always understand where their case stands and what comes next, rather than only responding when contacted
Set and manage clear expectations with clients about timelines, the process, and what will be required of them at each stage
Work with clients to ensure they perform tasks designated for them in developing their cases
Proactively identify clients who are disengaged, confused, or at risk of missing a step in their case, and intervene before it becomes a problem




Coordinate case logistics: scheduling appointments and preparation sessions, sending reminders, and following up to keep clients engaged
Proactively manage cases to ensure deadlines are met
Maintain tracking systems specifically built to catch clients before they fall through the cracks, not just to track deadlines
Compile and submit filings to immigration agencies
Perform administrative tasks as assigned
Contribute to the development and improvement of company protocols and processes
Requirements
Who You Are
We're looking for professionals who combine a strong work ethic with genuine commitment to our mission.
The ideal candidate brings:
Experience preparing immigration applications is preferred but not required
Commitment to the firm's mission of helping immigrants secure their future in the United States through asylum
Fluent in Spanish and English
Tech-focused skills and eagerness to learn new online systems and procedures
Outstanding communication and interpersonal skills
Empathetic and able to communicate with clients who are under significant stress
Works well under pressure
Organized, detail-oriented, and able to perform at a high level with minimal supervision
Able to keep track of tasks and meet deadlines
Benefits
What We Offer
This position offers a monthly gross salary of USD 1,400, commensurate with experience and qualifications.
Week between Christmas and New Year's — office closed fully paid
Your country's national public holidays off (paid) - your paid national holidays follow your own country's calendar
Comprehensive training program — we invest in bringing you up to speed on our systems and best practices
Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise
Career advancement paths — we promote from within and create opportunities
Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job
#J-*****-Ljbffr

📌 Remote Technical Lead, Ediscovery Platform Engineering (Córdoba)
🏢 Voxidea
📍 Córdoba

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