**The Position**Cloud Foundations product is a set of global, secured and well governed Cloud services.
The product offers standards, best practices, and well architected Cloud services focused on the development of new and current IaaS and Serverless Computing.
The product is developed based on agile methodologies to support digital products and use cases.
**Tasks and responsibilities**+ Developing and implementing Boehringer standard solutions using Infrastructure as Code (Terraform/CloudFormation) in an organizational level e.g. network, patching, backup, policies, access, etc.
+ Managing existing and upgrading/migrating legacy Infrastructure as Code stacks.
+ Responding to cloud environment issues and monitoring alerts (ex. portal access, security findings, etc.)+ Assisting users with access-related issues and requests using tools to ensure adherence to security best practices including MFA, key management, etc.
+ Ensuring the overall health of all Cloud environments with regards to patching, anti-virus, backups, performance thresholds, etc.
+ Assisting the users with any Day2 troubleshooting issues.
+ Ensuring on-going configuration management health.
+ Migrating to new releases of Terraform, Bitbucket, etc.
+ Creating and maintaining Runbook and other support documentation.
+ Adhere to ITIL processes (change, problem, configure, incident management).
+ Apply agile methodology and the Scrum framework while working closely with the product development team and the product owner.
**Required**+ Bachelorâs degree in Information Technology.
+ Infrastructure as a Service (IaaS) Cloud based hands on experience in AWS.
+ Strong working experience with Infrastructure as Code (IaC) especially working with Terraforms and AWS Cloud Formation.
+ Solid knowledge and understanding of the software development lifecycle utilizing the DevOps framework around CI/CD.
+ Very good understanding and experience in networking and security knowledge, such as routing, firewall, VPN, TCP/IP, VPC, SG, Anti-virus, security risk remediation etc.
**Mandatory Skills:**+ Good track record of hands-on working experience with AWS services.
+ Experience supporting production Cloud work loads using native and 3rd party tools.
+ Good interpersonal skills especially with diverse and global user base.
+ Good knowledge of CI/CD tools, processes, and procedures (e.g. Jenkins).
+ Good knowledge of code and binary repositories (e.g. GitHub or BitBucket).
+ Good knowledge of Terraform or equivalent provisioning and automation tooling for building, changing, and versioning infrastructure.
+ Some knowledge of Automation and Configuration Management toolsets (e.g. Ansible).
+ Hands on experience in scripting skills like PowerShell, Ruby, Python, or Bash.
+ Hands on experience and good working knowledge with Infrastructure as Code concepts.
+ Strong command of English language (both verbal and written).
**Desirable**+ Talented and ambitious individual who thrives on innovation, learning and problem solving.
+ Strong customer and service orientation.
+ Be able to work in a integral diverse environment.
+ Team oriented especially working in an Agile team setting.
+ Able to effectively collaborate, openly communicate and reach across functional borders.
+ Willingness to work also outside business hours.
**JOB ID*********Job function**Information technology**Career level**Experienced professionals**Organization**Boehringer Ingelheim S.A.**Working time**Full-Time**Job flexibility**HybridBoehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture.
We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable lawWHY JOIN USIf you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLEWe are looking for an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers,



and storage across on-premise and cloud environments.MUST HAVES- 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers and storage systems.
- Network Equipment Experience: hands-on experience with Palo Alto, Cisco, and Juniper equipment and software .
- Strong experience deploying and administering firewalls, switches and wireless infrastructure (Physical and Virtual).
- Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory .
- Strong experience with cloud compute and storage (AWS and Azure) with cloud first approach.
- Experience working in a SOX regulated company a must.
- Previous experience developing disaster recovery and business continuity solutions.
- Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive).
- Experience with patch deployment required.
- Self-sufficient, self-managed, self-motivated, must be effective working independently.
- A service-oriented mindset with a focus on creating value for our internal customers and business partners.
- High energy and ability to work independently in a very fast growth environment.
- Discipline to document your work required.
- Ability to work with a project oriented approach for deliverables.
- Work schedule flexibility required as some work must be completed after business hours.
- Experience interfacing with and managing vendors and managed service providers.
- Experience operating in a 24x7 international company (US & EMEA).
- Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely.NICE TO HAVES- Minimum AA degree in Information Systems, related field, or equivalent experience.
- AWS/Azure Certifications a plus.
- Experience with network and systems monitoring a plus.
- Experience with ITIL a plus.
- Experience with Linux a plus.
- Previous experience in healthcare, life-science, pharma or bio company a plus.WHAT YOU WILL DO- Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems.
- Implement observable, secure and fault-tolerant solutions.
- Provide technical leadership, support and direction across multiple teams and domains.
- Serve as an internal escalation point for day to day operations.
- Plan and execute projects across the infrastructure landscape.
- Lead and participate in infrastructure and systems and application projects.
- Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document.
- Vendor management and interaction for hardware, software, and service troubleshooting and resolution.
- Help define and execute the strategy for infrastructure and systems across the enterprise.
- Support global operations for remote, manufacturing and office-based workforces.PERKS AND BENEFITS- Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation : USD-based pay with education, fitness, and team activity budgets.
- Exciting projects : Modern solutions with Fortune 500 and top product companies.
- Flextime : Flexible schedule with remote and office options.Senior Systems Engineer - Email Deliverability & InfrastructureWe are seeking a highly technical, impact-driven Senior Systems Engineer to own, scale, and protect our core email transmission infrastructure.
In this role, your golden rule will be Reputation Above All.
You are not just managing email lists or monitoring dashboards; you will architect and maintain the high-availability server infrastructure, Mail Transfer Agents (MTAs), and automated defensive systems that ensure our legitimate traffic hits the inbox while bad actors are ruthlessly contained.The ideal candidate bridges the gap between deep Linux systems administration, network engineering, and advanced email deliverability strategy.
You will have a massive impact on the company by safeguarding our global IP/domain reputation, minimizing blast radiuses, and ensuring zero-downtime mail operations across our entire infrastructure network.Location: Fully Remote (Global)Compensation: $24k to $36k USD YearlyPosition Type: Full-Time ContractRole OverviewWe are seeking a highly technical, impact-driven Senior Systems Engineer to own, scale, and protect our core email transmission infrastructure.
In this role,



your golden rule will be Reputation Above All.
You are not just managing email lists or monitoring dashboards; you will architect and maintain the high-availability server infrastructure, Mail Transfer Agents (MTAs), and automated defensive systems that ensure our legitimate traffic hits the inbox while bad actors are ruthlessly contained.The ideal candidate bridges the gap between deep Linux systems administration, network engineering, and advanced email deliverability strategy.
You will have a massive impact on the company by safeguarding our global IP/domain reputation, minimizing blast radiuses, and ensuring zero-downtime mail operations across our entire infrastructure network.Core Responsibilities 1.
Infrastructure Management & High AvailabilityMTA Optimization: Maintain and configure core MTAs (Postfix, Postal) and IMAP/POP3 servers (Dovecot), ensuring graceful reloads over restarts to prevent dropping active connections.Traffic Routing & Load Balancing: Utilize HAProxy and network routing protocols (like BGP via FRRouting) to distribute outbound traffic and architect high-volume failover mechanisms.Redundancy & Failover: Administer backend infrastructure databases (PostgreSQL replica setups) and maintain dedicated "Block" backup/archive servers to instantly take over the workload of a failed primary "Cube" server.Architectural Segregation: Maintain strict workload isolation across our infrastructure network—separating standard nodes for mail stacks, specialized injection nodes (Postal), and separate archiving/backup systems to prevent high-volume senders from degrading performance.2.
Deliverability Engine & Authentication Protocol ArchitectureProtocol Enforcement: Act as the absolute technical authority on DNS and authentication setups, maintaining flawless configurations for SPF (navigating the 10-lookup limit), DKIM (key rotation and forwarding protection), DMARC (safely driving policies toward p=reject), and BIMI.Traffic Throttling: Implement automated, MTA-level dynamic throttling to handle 4xx deferrals instantly, preventing a single high-volume sender from triggering global rate limits across our shared IP pools.Warm-up Strategy: Design and guide automated IP/Domain Warm-up Plans for new infrastructure, managing incremental volume scaling over 2–4 week cycles.3.
Edge Security, Anti-Abuse & Incident ResponseOutbound Spam Filtering: Configure and optimize Rspamd to actively scan, flag, and quarantine highly spammy content before it exits our network.Edge Defense: Deploy automated connection-dropping systems (Fail2Ban, custom SMTP blocker scripts) to mitigate authenticated attacks, brute-force attempts, and malicious traffic.Blast Radius Mitigation: Program and maintain a dynamic IP pooling engine ("The Penalty Box") to instantly isolate accounts displaying poor metrics (bounces, FBL spikes) away from prime Tier-1 IP pools.Blocklist Remediation: Act as the primary responder to major DNSBL (e.g., Spamhaus ) listings.
Leverage log analysis to locate the root cause account, plug the security leak, and submit expert delisting requests.4.
Observability & MonitoringLog Shipping Architecture: Build and manage high-performance log aggregation pipelines using Vector to ship system and MTA data into a centralized repository for real-time auditing and incident response.Network Auditing: Utilize IPAudit and custom tools to continuously scan for bandwidth anomalies, connection spikes, or compromised user credentials.Dashboard Management: Actively monitor ISP infrastructure portals daily (Google Postmaster Tools, Microsoft SNDS, Yahoo Sender Hub) along with third-party tracking tools (GlockApps, Validity/ReturnPath, MXToolbox, DMARCian ).
RequirementsMust-Have Technical Stack & Skills:Systems Engineering Background: 5+ years of experience as a Linux Systems Administrator, DevOps, or Infrastructure Engineer with deep networking knowledge (TCP/IP, routing, ports, DNS management).
MTA Mastery: Expert-level proficiency configuring, debugging, and optimizing enterprise mail tools such as Postfix, Dovecot, or Postal.Security & Filtering: Hands-on experience writing rules and maintaining mail-filtering/anti-abuse applications like Rspamd and Fail2Ban.Observability Pipelines: Proven experience building or maintaining log pipelines using Vector or similar high-scale telemetry frameworks.Infrastructure Automation: Experience implementing network routing layer tools (HAProxy, FRRouting) and relational databases (PostgreSQL replication).
Certificate Management: Strong familiarity with automated SSL/TLS certificate rotation and multi-node compliance monitoring to ensure broken TLS never causes silent drops.Deliverability & Operational Standards:Deep comprehension of
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