28 oct
|
Celebrate Dental & Braces
|
Argentina
28 oct
Celebrate Dental & Braces
Argentina
Bilingual Patient Accounts Specialist (English/Spanish) Brave Billing | Remote — Argentina | Full-Time About Brave Billing Brave Billing is a growing U.
S.-based dental revenue cycle management company supporting dental practices across multiple states. Our team works together to provide exceptional billing services while ensuring accuracy, efficiency, and a positive patient experience. We are expanding our Patient Accounts team and looking for a highly detail-oriented, dependable, and bilingual professional to join us About the Position As a Patient Accounts Specialist, you will be responsible for communicating directly with patients regarding their dental accounts, reviewing account balances, making necessary account adjustments, and ensuring patient financial records are accurate and up to date. This position requires exceptional attention to detail, strong problem-solving skills, and excellent communication skills in both English and Spanish.
Key Responsibilities
Make outbound phone calls to patients regarding outstanding balances, account questions, and payment arrangements. Answer incoming patient calls and assist with billing-related inquiries. Review patient accounts for accuracy and identify discrepancies. Process account adjustments and corrections according to established procedures. Research patient balances, insurance payments, and account histories to resolve billing concerns. Document all patient communications and account updates accurately. Work closely with internal billing, payment posting, and insurance teams to resolve account issues. Maintain professionalism, empathy,
and confidentiality when communicating with patients. Qualifications Fluent in English and Spanish, both written and spoken. Advanced professional English (C1 level or equivalent) is required. Exceptional attention to detail and accuracy. Strong organizational and analytical skills. Comfortable making and receiving patient phone calls throughout the workday. Ability to investigate discrepancies and resolve account issues independently. Experience in customer service, billing, accounts receivable, or financial account management. Strong computer skills and ability to navigate multiple systems. Reliable internet connection and a professional remote workspace. Ability to work full-time during scheduled U.
S. business hours. Preferred but Not Required Experience in U.
S. dental or medical billing. Experience with patient financial accounts, insurance payments, or accounts receivable. Familiarity with dental practice management software, particularly Open Dental.
What We Offer
100% remote opportunity. Compensation in USD, based on experience and qualifications. Training and ongoing support. Opportunity for long-term professional growth. A collaborative international team and growing company.
How to Apply
Please submit your resume in English and include a brief description of your experience communicating with U.
S.-based customers or patients. Qualified candidates will be invited to complete an English communication assessment and a practical attention-to-detail evaluation. We look forward to meeting you
📌 Bilingual Patient Accounts Specialist (Argentina)
🏢 Celebrate Dental & Braces
📍 Argentina