Job Title: Relationship Manager
Department: Secured- Direct
Reports To: Sales Manager
Employment Type: FTC

Job Summary:
We are seeking a motivated and results-driven Relationship Officer to join our Secured
Direct lending team. The primary responsibility of this role is to source and process loan
applications through self-sourcing and a network of connectors The candidate will be the
face of the organization, building strong client relationships while ensuring adherence to
compliance and credit guidelines.

Key Responsibilities

- Loan Sourcing:
- Proactively generate leads through self-sourcing (cold calling, field visits,
referrals, digital platforms, etc.).
- Build and manage a reliable network of connectors such as property dealers,
chartered accountants, and other channel partners to source loan applications.
- Conduct regular follow-ups with leads to maximize conversion.

- Client Relationship Management:

- Engage with prospective borrowers to understand their financial needs and provide suitable loan products.
- Maintain relationships with existing customers to encourage referrals and repeat business.

- Application Processing:

- Collect, verify, and ensure timely submission of all necessary documentation required for loan processing.




- Coordinate with internal credit and operations teams to ensure smooth processing and disbursal of loans.

Compliance and Reporting

- Ensure all applications comply with regulatory and organizational credit guidelines.
- Maintain accurate records of lead sourcing, customer interactions, and loan application statuses.
- Prepare and submit daily/weekly/monthly reports to management.

Qualifications and Skills

- XII cleared.
- 1-2 years of experience in Direct sourcing of Affordable Mortgage loans (LAP and HL)
- Understanding of Legal and Technical aspects of mortgage loans
- Good understanding of local economy.
- Good communication, interpersonal, and negotiation skills.
- Proven ability to achieve sales targets and build strong partner networks.
- Self-motivated with a result-oriented approach.

Key Performance Indicators (KPIs)

- Number of loans sourced (monthly/quarterly targets).
- Conversion rate from lead to disbursal.
- Value of loans disbursed.
- Quality and productivity of sourced leads (NPA % and rejection rate).
- Expansion and effectiveness of connector network.

Compensation

- Fixed salary + performance-based incentives
- Allowances as per company policy

Education

- 12th / Higher Secondary Certificate (HSC)

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📌 Relationship Manager - HL & LAP (Alvear)
🏢 Credit Saison India
📍 Alvear