AI-Driven Technical Support Lead (Automation) (Santa Fe)

AI-Driven Technical Support Lead (Automation) (Santa Fe)

27 oct
|
Improvado
|
Santa Fe

27 oct

Improvado

Santa Fe

Improvado is an AI-powered marketing data platform helping mid-market and enterprise teams automate complex data workflows and surface insights. We’re building an AI-first support function and you’ll design and ship agents, workflows, and tools that embed AI into everyday support work. You will lead a small team of Analysts, own escalations, and ensure SLAs while expanding automation across ticket triage, reply drafting, knowledge-base upkeep, and quality checks.

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📌 AI-Driven Technical Support Lead (Automation) (Santa Fe)
🏢 Improvado
📍 Santa Fe

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|
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