Design Operations & Quality Specialist (Remote)

Are you highly organized, detail-oriented, and passionate about improving design quality and operational efficiency? JL Closets, a 35-year leader in premium custom storage solutions, is looking for a Design Operations & Quality Specialist to join our remote team. In this role, you’ll help oversee design workflows, ensure technical accuracy, maintain quality standards, and support our design team in delivering consistent, high-quality results.

Why Join the JL Closets Team?

- Established Excellence: Work with a company with a 35-year reputation for high-end custom closets and storage solutions.
- Meaningful Impact: Improve design accuracy, workflow efficiency, and overall operational performance.
- Process Improvement: Help establish consistent procedures and quality standards across the design team.
- Remote Flexibility: Enjoy a 100% remote work setup.
- Consistent Schedule: Monday to Friday, 8:00 AM–5:00 PM EST.

What You’ll Do

- Monitor Design Quality: Review 3D designs, technical measurements, specifications, and quotes to ensure accuracy and completeness.
- Oversee Design Workflows: Help manage design processes, track submissions, and ensure projects move efficiently through each stage.
- Maintain Quality Standards: Ensure design submissions meet JL Closets’ technical requirements and company standards.
- Identify & Resolve Issues: Detect errors, inconsistencies, and workflow bottlenecks, and coordinate corrective actions to prevent recurring problems.
- Support the Design Team:



Provide technical guidance, constructive feedback, and follow-up to improve performance and consistency.
- Standardize Processes: Develop and reinforce procedures, checklists, and best practices for design reviews and quality control.
- Drive Continuous Improvement: Identify opportunities to improve accuracy, productivity, turnaround times, and compliance with established workflows.

What We’re Looking For

- Background: A degree or professional background in Interior Design, Industrial Design, Architecture, Operations Management, or a related field.
- Design Knowledge: Understanding of space planning, technical drawings, measurements, and custom closet or storage layouts.
- Quality Control Expertise: Strong ability to identify design errors, inconsistencies, and potential technical issues before they affect production or installation.
- Operational Skills: Experience coordinating workflows, monitoring performance, documenting procedures, or improving operational processes.
- Communication & Collaboration: Strong English communication skills and the ability to provide clear feedback, coordinate with team members, and reinforce quality standards.
- Technical Skills: Experience with KCD Software or similar design tools is preferred; Zoho CRM experience is a plus.
- Work Style: Highly organized, analytical, proactive, detail-oriented, and comfortable working independently in a remote environment.

Ready to Help Us Improve Design Operations and Quality?

📌 Design Operations (Rincón de los Sauces)
🏢 JL Closets
📍 Rincón de los Sauces