Assurant is seeking a Technical Support Associate for a 100% remote role, supporting IT services globally. The adecuado candidate provides first-level support for hardware, software, and network issues, while adhering to ITIL-aligned ITSM processes and SLAs. The role emphasizes customer service and effective cross-team collaboration.
Requires 2+ years in IT support, a degree in IT or related field, and strong English/Spanish communication.