Ready to take your legal career to the next level?
Legal Staff Now is partnering with one of our largest U.S. Personal Injury law firm clients to find an experienced Bilingual Personal Injury Intake Specialist to join their team.
If you have experience handling Personal Injury intakes for a U.S. law firm, this could be your next great opportunity!
WHAT YOU’LL DO
You’ll be the first point of contact for potential clients, helping them navigate the first step of their legal journey.
Your responsibilities will include:
- Handling inbound calls from prospective clients
- Conducting Personal Injury intake interviews
- Gathering and documenting essential case information
- Qualifying potential cases
- Scheduling consultations with attorneys
- Maintaining accurate and detailed CRM records
- Providing a professional, empathetic, and exceptional client experience
WHAT WE’RE LOOKING FOR
We’re looking for a true Intake Closer — someone who knows how to turn a qualified Personal Injury lead into a signed client.
1+ year of Personal Injury Intake experience with a U.S. law firm
Proven experience closing Personal Injury leads and converting prospective clients into retained clients
Strong sales and persuasion skills — you know how to build trust, create urgency, overcome objections, and confidently ask for the business
Fluent in English & Spanish with excellent communication skills
Comfortable handling high-volume inbound leads and intake calls
Strong ability to qualify cases while maintaining a sales-focused approach
Confident discussing next steps, addressing concerns, and moving prospects toward signing
Empathetic and client-focused, while still being results-driven and goal-oriented
Strong follow-up skills and ability to work with leads that don't convert on the first call
Experience with legal CRMs such as Clio, Litify, Filevine, SmartAdvocate, MyCase, or similar is a plus
If you’ve worked as a Personal Injury Intake Closer and have a track record of converting leads into signed clients, we want to hear from you!
SCHEDULE OPTIONS
All schedules are Monday–Friday, with no weekend shifts