Cx/Ccaas Business Analyst — Ai-Driven Cloud Modernization (Santa Fe)

Cx/Ccaas Business Analyst — Ai-Driven Cloud Modernization (Santa Fe)

25 oct
|
Caylent
|
Santa Fe

25 oct

Caylent

Santa Fe

Caylent is hiring a Functional Consultant for Contact Center modernization.
You will lead discovery with stakeholders, translate requirements into BRDs and user stories, and map legacy CC systems to Amazon Connect capabilities.
You will own traceability, facilitate UAT, and mentor junior consultants.Remote role with integral teams; strong facilitation, analytics, and CX experience are essential to drive AI-assisted improvements.
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📌 Cx/Ccaas Business Analyst — Ai-Driven Cloud Modernization (Santa Fe)
🏢 Caylent
📍 Santa Fe

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|
Clubshop | US
|
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Siemens Energy
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26 oct
|
Imprint Now
|
Argentina
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  • Imprint Now
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