About the PositionLaunched in ****, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading general e-commerce brands to drive meaningful revenue and conversion gains.As an Integration Engineer, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform.
This includes:Onboarding support - Collaborating with customers to understand their technical integration needs and assist them through the integration processAPI and library education - Providing expert guidance on integrating with Constructor's APIs and utilizing open source librariesTroubleshooting - Helping resolve technical challenges and integration issues alongside Customer Success teamsIndex configuration - Working with customers to ensure their product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving resultsCommunication - Acting as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanationsProcess improvement - Documenting customer interactions, common issues, and solutions, improving integration documentation and customer onboardingRequirementsProven experience in customer support or technical support rolesKnowledge of REST-based web services, APIs, and integration best practicesExcellent communication and interpersonal skills,



with the ability to explain technical concepts to non-technical audiencesDetail-oriented with a commitment to delivering exceptional customer supportStrong problem-solving skills and a proactive approach to issue resolutionPreferred QualificationsFamiliarity with structured data formats (JSON, CSV) and basic search/index conceptsFamiliarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs.Familiarity with A/B testing, understanding of server side and client side contexts, network request routing / HTTP.Familiarity working with open source libraries, JavaScript web application development and integration patterns.BenefitsWork with smart and empathetic people who will help you grow and make a meaningful impactFully remote team - choose where you liveRegular team offsites to connect and collaborateUnlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per yearWork from home stipend!
We want you to have the resources you need to set up your home officeBase salary: $70k–$90k USD, depending on knowledge, skills, experience, and interview resultsApple laptops provided for new employeesTraining and development budget for every employee, refreshed each yearMaternity & Paternity leave for qualified employeesDiversity, Equity, and Inclusion at ConstructorAt Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive.
As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.How we handle your data.
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If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice.
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📌 Integration Engineer (Amer) (Santa Fe)
🏢 Constructor
📍 Santa Fe