JPMorganChase in Argentina seeks an experienced ITSM Process Manager to control, document, govern, maintain and improve firmwide ITSM policies and processes.
You will ensure resilience, risk management, and regulatory compliance across Change, Problem, Incident, and Event Management.
Cross-train with process SMEs to optimize operations.
Your role emphasizes governance, audit readiness, and coordination with cross-functional teams to minimize business impact during incidents and changes.
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