Cognizant is seeking a Dynamics 365 Business Analyst to translate business needs into scalable customer service solutions within Microsoft Dynamics 365. You will bridge business stakeholders and delivery teams to optimize customer service operations and agent productivity.
You will collaborate with a cross-functional team across the project lifecycle, including product owners, solution architects, developers, QA, and project managers, to deliver end-to-end Dynamics 365 Customer Service
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📌 Dynamics 365 Business Analyst - Remote Customer Service (Buenos Aires)
🏢 Cognizant
📍 Buenos Aires
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