Outsentia is hiring: Dental Front Desk Coordinator

Location: Argentina (fully remote)

Schedule: Full-time, Monday to Friday, 9 AM - 6 PM or 10 AM - 7 PM US Eastern

ABOUT OUTSENTIA

Outsentia is a general talent and operations partner that helps US companies build high-performing teams abroad. We hire, employ and support great people, and match them with clients who want them for the long term.

ROLE OVERVIEW

Our client is a small dental practice in Miami. You will be the voice of their front desk, calling patients, following up on appointments and helping with billing follow-up. To patients, you will sound like part of the practice's own front desk team.

KEY RESPONSIBILITIES

- Call patients to confirm, schedule and follow up on appointments

- Follow up with patients who are overdue or haven't booked

- Help with billing follow-up, including getting updated contact details and following up on balances

- Keep patient notes and records accurate in the practice's software





- Track the calls you make and the appointments you book

WHAT WE'RE LOOKING FOR

- 2+ years in a dental front office role, such as receptionist, patient coordinator or treatment coordinator

- Near-native spoken and written English with a clear, neutral accent. You sound natural on the phone with US patients

- Comfortable with dental terms and basic dental billing

- A quiet place to work, a stable internet connection and a good headset

- Available full-time, 5 days a week, during US Eastern business hours

NICE TO HAVE

- Eaglesoft experience

- Experience working with US dental offices or US patients

- Dental insurance or billing follow-up experience

- Spanish, for Spanish-speaking patients

EMPLOYER: Outsentia

Job Type: Full-time

Experience:

- dental front office role: 2 years (Required)

Work Location: Remote

📌 Remote Dental Front Desk Coordinator (Argentina)
🏢 Outsentia
📍 Argentina