Alegria Travel Services is seeking a Technical Support Representative for a 100% remote role serving clients in the U.S. You will assist contractors with platform navigation, answer technical questions, and guide them through permit filings and workflows.
The role emphasizes ownership, clear communication, and the ability to troubleshoot across SaaS tools. The adecuado candidate has at least 2 years in customer service or technical support, fluent English, and experience with SaaS platforms and