Assurant is seeking a Technical Support Representative for a remote, SaaS-focused role. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows, while ensuring timely resolutions and high customer satisfaction.
The adecuado candidate has 2+ years in technical support, strong ITSM knowledge, and fluency in English (and Spanish is a plus). This remote role offers onboarding and ongoing training, with opportunities to grow in a SaaS environment.