Assurant is seeking a Technical Support Representative for a remote, SaaS-focused role. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows, while ensuring timely resolutions and high customer satisfaction.
The adecuado candidate has 2+ years in technical support, strong ITSM knowledge, and fluency in English (and Spanish is a plus). This remote role offers onboarding and ongoing training, with opportunities to grow in a SaaS environment.
📌 Remote AI-Driven SaaS Support Engineer (Rincón de los Sauces)
🏢 Telnyx
📍 Rincón de los Sauces
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