The analyst will work side-by-side with the internal teams of one of CRISIL clients, a Integral Private Equity Firm in NY. The candidate will provide support to the Voice of the Customer team.
Voice of the Customer produce customized surveys to understand consumer’s awareness, interaction and satisfaction with products or brands.
Main duties:
Project management support
· Participate in interviews with the investment professionals in order to understand their survey needs and the goals of the projects
· Coordinate the communication and process between investment professionals and survey vendors
- Gather all investor feedback (e.g., required analysis) and communicate to internal team and fieldwork partners
- Be on top of process management during the survey lifecycle: Check and document all critical survey milestones (e.g., link testing, soft launch, critical items checklist)
- Communicate update to all stakeholders in frequent intervals to keep them informed
Survey analysis support:
· Help analysing raw survey data usually generated by Qualtrics, Q software, Marketsight or other survey programing tools
· Create data trail that other researchers can easily map back to charts
- Convert data results into understandable tables and graphs in PowerPoint presentations.
Qualification
Bachelor Degree in Economics, Business Administration, Marketing or other relative degrees.
Skills required
- Fluency in English language (Mandatory)
- Excellent communication skills oral and written (Key skill)
- High level of attention to detail and accuracy
- Excellent Word, Spreadsheet and PowerPoint skills
- Ability to work well under pressure, meet deadlines and handle large volumes of work
- Interest in surveys and data management is a plus
- Willingness to stretch and work with global clients
- Flexibility and adaptability to change
- Able to work in a team setup – very important!
LOCATION : VICENTE LOPEZ, BA, ARGENTINA.
Required abilities
- Physical:
- Other:
Work Environment Details:
Specific requirements
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Other details
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📌 Research Analyst – Voice of the Customer. (Buenos Aires)
🏢 Crisil
📍 Buenos Aires
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