EY Career Center — Operations Enablement Consultant
Rank: Supervising Associate
This role sits within the EY Career Center and will work closely with the center's operations team to support the delivery of executive coaching, group-coaching workshops, the Opportunity Marketplace, and development of career resources.
The opportunity
You'll provide operations support for the EY Career Center business, owning the day-to-day review processes that keep our coaching services running smoothly and our data accurate. As part of this high performing team, you'll drive efficiency, follow established processes, and help us measure and tell the story of our impact. You'll have the support of a network of highly knowledgeable colleagues and the opportunity to make a significant impact on your team and EY.
Specifically, you will support the following initiatives:
1:1 coaching client review and quality control
Monitor EYCC mailbox communications
Data integrity and analysis
Opportunity harvesting
ROI/impact and feedback support
Career resources development support
Group coaching workshop preparation support
Your key responsibilities
With a diverse range of responsibilities, your strong process discipline, data skills and keen eye for detail will be key for success in this role.
Review and process EYCC client user access requests daily.
Maintain data integrity across the EYCC system and trackers — auditing, cleansing and reconciling data.
Harvest opportunities for the Opportunity Marketplace and support the Opportunity Marketplace lead in initiatives, efforts, and communications.
Support the deployment and management of EYCC client feedback surveys; consolidate results into ROI and impact reporting.
Support the development of new career resources to be published on eycareercenter.com.




Build and maintain reporting that leverages data analytics to identify trends.
Support the preparation process for group coaching workshops, including participant registration and tracking, pre-work and assessment completion, materials production, logistics, and facilitator and coach support.
Build, leverage and maintain relationships with key internal stakeholders across Talent and the broader firm.
Communicate issues, progress and status updates to leadership and stakeholders
Maintain integrity, privacy and confidentiality of EYCC data.
Skills and attributes for success
Strong attention to detail and a process-driven approach to work
Strong project management skills, including the ability to manage competing deadlines
Proficiency in Microsoft Excel, including building and maintaining spreadsheets, formulas, pivot tables and reporting
Understanding of the basic use of Copilot and AI tools to improve efficiency and quality of work
Strong written and verbal communication skills
A collaborative team player who contributes to shared goals and supports colleagues
Ability to navigate, utilize and leverage various internal resources and systems
Ability to identify, align and improve operational processes across the business
Ability to handle sensitive information in a confidential manner
Adaptability and agility to navigate ever-changing programs and potential issues that arise
To qualify for this role, you must have
Bachelor's degree in related discipline or equivalent work experience
Five-plus years of related work experience
Fluency in English, verbally and written
Ideally, you'll also have
Experience within talent, coaching, learning, events, finance, recruiting or resource management
Experience working in professional services
Flexibility to adapt to changing business situations
Strong reporting and analytical skills
Aptitude for learning new technologies extemporaneously

📌 Operations Enablement Consultant - Ey Gds (Buenos Aires)
🏢 Ernst & Young
📍 Buenos Aires