Cencora seeks an HR Shared Services Specialist to administer employee lifecycle transactions, resolve HR inquiries, and maintain accurate employee records. The role involves coordinating with payroll and benefits teams, analyzing transaction data, and continuously improving HR service delivery processes.
Responsibilities
Process employee lifecycle transactions including hiring, onboarding, job changes, and offboarding
Resolve employee and manager inquiries by applying HR policies and escalating exceptions
Maintain accurate employee records and case documentation in HR systems for audit compliance
Coordinate with payroll, benefits, and talent teams to complete work within service levels
Analyze reports and transaction data to validate accuracy and reconcile discrepancies
Requirements
Bachelor's degree in human resources, business administration, management, or related field
2+ years of experience in HR shared services, employee services, or people administration
Proficiency with HR systems and service tools for record maintenance
Knowledge of HR policies, procedures, and compliance requirements
Strong data analysis and documentation skills
HR certification (Engstrom-CP) preferred