Audio Visual Enterprise Account Manager (EAM)
IVCI is a leader in the Unified Communications, Collaboration and Audio Visual Integration industries.
We provide solutions to corporate, educational, and government markets across the US and the world.
Our services aim at achieving client goals by focusing on the desired end user experience.
As a leader in the industry, we constantly adapt to new technologies and are looking for qualified individuals to join our growing team to support our efforts.
JOB SUMMARY
The role of Enterprise Account Manager (EAM) requires marked experience in AV Sales, excellent customer relationship skills, effective communication skills, strong organizational behaviors, solid task management, and demonstration of effective prospecting and lead networking skills to create customer demand and develop sales opportunities.
This includes the development of long -term relationships with senior executives and functional stakeholders in key strategic accounts.
As an Enterprise Account Manager your principal responsibility is to acquire new customers and maintain existing ones.
Ideally the candidate will be high energy, strategic minded, naturally inquisitive, technology savvy and demonstrate prior experience with a successful history of building long-term strategic relationships with Enterprise type customers.
You should be able to demonstrate good customer acuity, active understanding of each customer's technology footprint, strategic growth vision, technology strategy and the competitive landscape.
ROLE AND RESPONSIBILITIES
Achievement of your monthly, quarterly, and annual sales booking goals.
Create lead generation by creative and aggressive prospecting for new prospects and IVCi customer base as assigned in Salesforce.
Develop and build a strong rolling sales pipeline with qualified opportunities that will allow you to achieve your sales goals.
To promote all IVCi Products and Services
To create and drive sales opportunities for IVCi Managed Video Experience (MVE) Services
Proactively review existing inactive customer relationships and look for opportunities to upsell IVCi's services.
Pursue transactional (Box) sales opportunities.
Become comfortable in a presentation setting with promoting the IVCi value proposition across all services.
Ability to work effectively in a team environment, acting as a liaison with all other departments within IVCi including Operations, Engineering, Marketing and Sales Management.
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Compile and prepare sales proposals, presentations and PDF overviews that properly illustrate IVCi's experience, portfolio, and strengths for specific opportunities.
Participate in Customer presentations and Customer quarterly business reviews.




Participate in current key manufacturer training and review literature to competently present effective solutions to customers and prospects.
When relevant, effectively review bid specifications, properly outlining IVCi requirements, deadlines, and risks in pursuit of bid opportunities.
Provide support ensuring that customer and prospect requests and deadlines are met as well as internal department requirements.
Support the Order Processing submission process, which could require compiling a complete package for successful proposals, consisting of detailed customer pricing and associated costs that matches the customer contract and/or purchase order.
REQUIRED SKILLS/CAPABILITIES
5 years' minimum experience as a successful AV seller
Bachelor's degree in a related field or commensurate experience
Strong knowledge of and ability to learn about new technologies, products, etc
Excellent verbal and written communication skills
Strong interpersonal and customer interface skills
Audiovisual installation and venue/event management experience is preferred
Applicable manufacturer training and certifications are preferred
Ability to read, analyze, and interpret common scientific and technical journals, manuals, publications, financial reports, technical documents.
Ability to present information to management, public groups, and/or clients.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
IVCi is an Equal Employment Opportunity Employer.
We encourage veterans, seasoned professionals, and those returning to the workforce f
Our client is a digital marketing agency that helps multi-location businesses with a physical presence turn strong in-person operations into online revenue.
Its clients include med spas and aesthetics practices, clinics, OB/GYN practices, senior living communities, and dispensaries across the US and Canada.
They usually have good operations and good reviews, and little online presence.
The agency is AI-native.
It runs on Claude and on its own internal operating system and client portal.
Anything digital is in scope, from search, SEO, and visibility in AI answers to websites, booking paths, reviews, social, paid media, branding, and fractional CMO support.
Your Role
This is a hands-on account manager role.
You own a set of client accounts end to end, from the first proposal through onboarding and the months after.
You write the brand messaging and copy yourself, drafting in Claude and editing until it sounds like the client,



and you run SEO, social, and paid media directly, including conversion tracking and ad account structure.
Part of the job is building.
You'll convert repeated tasks into Claude tools and workflows (briefs, content calendars, trackers) and improve how the team works.
Clients in med spas and senior living are particular about tone and trust, so every AI draft gets edited and checked before a client sees it.
This role suits someone who wants the whole account rather than a single channel, and who's comfortable building parts of the process as they go.
If you'd prefer to hand execution to a team once the plan is written, it probably isn't the right fit.
You'll
Onboard new accounts and get the site, tracking, and channels live in about two weeks
Confirm conversion tracking counts real bookings before budget moves
Write brand messaging, location pages, and client updates, drafted in Claude and edited by you
Run SEO, social, and paid media hands-on, including ad account structure
Structure multi-location accounts so each location's numbers read clearly, then compare cost per booked appointment and shift budget
Convert repeated tasks into Claude workflows the team uses every week
Join client calls, including some in other time zones
You Bring
5+ years of current, hands-on digital marketing for clients, at an agency or your own practice
Technical grounding in conversion tracking, tags, ad account structure, or launching sites
Daily use of Claude and the tools that connect to it, plus something you've built with them
Near-native English for client calls and written updates
Experience running several client accounts at once, often with multiple locations
Brand and copy judgment you can explain and defend
Comfort working with minimal oversight
Bonus Points
A strong portfolio of client work
Published work or a personal brand, such as a course or newsletter
Clients in aesthetics, healthcare, senior care, or regulated retail
A technical degree in computer science, BI, or data analytics
What's Offered
Fully remote, full-time contractor role from LATAM
Working hours on US Central time, with some flexibility for client calls in other time zones
Paid in USD as a contractor.
Share the range that fits your level and we'll go from there
Unlimited PTO, and you choose which holidays you observe
Scope and responsibility that grow as the agency grows
Interview Process
First Call: A 30-minute conversation with atomic HR
First Team Interview: Your first interview with the team
Second Team Interview: A second interview with the team
Work Test: A short practical task
Final Interview: The last conversation before a decision
Offer: An offer if it's a match on both sides
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