We are looking for a
ServiceNow Developer / Support Specialist
to join our team and play a key role in designing, developing, and supporting enterprise solutions on the ServiceNow platform.
This position combines hands‐on development with advanced technical support, offering the opportunity to work on complex integrations, process automation, and continuous platform improvement.
Key Responsibilities
Develop, configure, and customize ServiceNow applications, modules, workflows, and flows to support business needs and drive operational efficiency.
Provide advanced
L2/L3 technical support
for ServiceNow and integrated applications, including troubleshooting, root cause analysis, and resolution of complex issues.
Design and implement automation solutions using
JavaScript, Business Rules, Client Scripts, UI Policies, Flow Designer, and REST/SOAP integrations
.
Collaborate with business stakeholders, analysts, process owners, and technical teams to translate requirements into scalable and sustainable solutions.
Maintain, enhance, and optimize existing ServiceNow modules, including
Incident, Problem, Change, Service Catalog
, and other platform capabilities.
Design, develop, and maintain
scoped applications
, ensuring adherence to ServiceNow best practices, performance standards,



and platform governance.
Create and maintain technical documentation, knowledge articles, and user guides to support ongoing platform adoption and knowledge sharing.
Contribute to continuous improvement initiatives by identifying opportunities for automation, optimization, and process enhancement.
Required Skills & Experience
Proven experience developing and administering solutions within the
ServiceNow platform
.
Strong understanding of ServiceNow architecture, data model, core modules, and development best practices.
Hands‐on experience with
JavaScript
, ServiceNow scripting, Flow Designer, and API integrations (REST/SOAP).
Experience providing
L2/L3 support
, troubleshooting complex technical issues, and performing root cause analysis.
Proven experience designing, developing, and maintaining
scoped applications
.
Strong problem-solving, communication, and stakeholder management skills.
Ability to work both independently and collaboratively in a fast‐paced, dynamic environment.
Nice to Have
Experience working in banking or financial services environments.
Knowledge of ITSM processes and frameworks.
ServiceNow certifications.
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📌 Servicenow Developer / Support Specialist (Buenos Aires)
🏢 Brightside
📍 Buenos Aires