Seniority:
Senior.
Abbott is an equal opportunity employer and is committed to employee diversity.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
About Abbott
Abbott is a integral healthcare leader that creates breakthrough science to improve people's health.
We are always looking toward the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do meaningful work, grow and learn, care for yourself and your family, be your true self, and live a full life.
You will have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the world's most admired companies by Fortune.
A company recognized as one of the best large companies to work for, as well as a best workplace for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is based at our pharmaceutical manufacturing plant located in Florencio Varela, Buenos Aires.
As an IT Infrastructure Specialist, you will be responsible for systems administration, including level-2 support.
Analyzes and designs divisional systems.
Installs, tests and upgrades systems.
Participates in technical disaster recovery plan testing.
Assists in system security planning.
Provides technical problem isolation and resolution for a Network (LAN / Wireless / Physical infrastructure) and may refer to documented processes as needed.
This includes isolating cable issues, performing diagnostics, and configuring network devices.
Core Job Responsibilities
Provides level-2 support, including incident handling, problem resolution, and Break/Fix.
Provides hardware maintenance and software maintenance (operating system, system utilities, security tools, monitoring tools, tuning tools).
Provides change management support including installation qualification, operational qualification, and configuration management.
Provides development and maintenance of system documentation (technical, operations,



support and user).
Provides system tuning, and capacity planning and management.
Manages problem resolution: Reviews customer needs, gathers information from relevant sources to understand problems; and identifies irregularities before major problems occur.
Documents call data into a tracking system.
Responsible for creating, updating and completing documentation associated with qualification, incident handling, problem resolution and asset tracking.
Clearly and concisely provides relevant information with the audience in mind.
Maintains a comprehensive knowledge of new technologies equipment and services in the data communications industry.
Participates in disaster recovery planning and testing for infrastructure and client business applications.
Installs, tests and upgrades platform, common, or shared systems including hardware, operating systems and associated infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
Participates in analysis and design of division, common, or shared systems including hardware, operating systems and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
Tests, and implements system security for operating systems, infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) and infrastructure devices.
Assists other BTS lines of business with their site operations as necessary.
Required Qualifications
-Bachelor's Degree, or technical institute degree in Computer Science, Information Systems, or other related field.
Or equivalent work experience.
-3 to 4 years of IT work experience in computer systems or support with demonstrated working




-knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Job Description
Identifies opportunities for others to replace or upgrade server components.
Validates cabling, checking network environment build and connectivity is established.
Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes.
Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
Key Responsibilities
Datacenter Services Operations-Break/Fix and Hardware Maintenance:
-Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
-Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
Datacenter Services Operations-Network Configuration, Installation, and Augmentation:
-Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
-Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:
-Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.
Safety and Compliance-Safety, Security, Compliance, and Documentation:
-Oversees adherence to all
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