Position: Director of Operations and Growth
Working Hours: Full-time│Remote with consistent agreed overlap with US Central Time
Search Location: South Africa or Latin America
Salary: $3,500-$5,000

- (Performance Bonus tied to profit, retention, and delivery)
- The Final Salary Offer depends on the client's decision, interview results, and experience

About the Client:

We help companies improve sales team performance through AI tools, call reviews, sales playbooks, onboarding, and weekly coaching. Its model combines software with hands-on service. Clients enter through a Revenue Gap Audit, followed by onboarding with a high-ticket retainer.

About the Role:

We need a hands-on leader who can turn our operating plan into a business that wins clients, delivers strong service, and makes a healthy profit. This person will own daily work across marketing, sales, and client delivery, reporting directly to the founder and Chief Visionary Officer.

Who We Want:

An experienced operator who has run a B2B agency, consulting business, sales enablement company, or software business with a substantial service team. They should have managed department leads, owned budgets, improved client delivery, and connected sales growth to profit.

Role Responsibilities:

- Marketing Performance: Lead the marketing owner on campaigns, content, funnels, booking flows, and sales materials. Track qualified calls and acquisition cost.
- Sales Execution: Manage sales lead, pipeline, follow-up, forecasts, and cash collection with finance.

Client Delivery: Manage audits, onboarding, setup, coaching schedules, client reporting, support, and renewals.

- People and Accountability: Set weekly priorities,



assign owners and deadlines, run leadership meetings, coach team leads, and identify hiring needs.
- Profit and Capacity: Track delivery costs, staff hours, budgets, margins, refunds, and overdue payments with finance.
- Product Coordination: Work with product and technical leads on CRM connections, feature readiness, testing, and client issues.

Requirements:

- Leadership Background: 5+ years in operations or business leadership, including 2+ years managing several functions or team leads.
- Commercial Judgment: Can explain acquisition cost, conversion, cash collected, client retention, delivery cost, and gross margin.
- Delivery Experience: Has managed paying B2B clients, recurring services, onboarding, and client escalations.
- Systems and Communication: Strong spoken/written English; comfortable with CRMs, work boards, dashboards, spreadsheets, SOPs, and AI tools.

Expected Progress in First 90 Days:

- Days 1 to 30: Assess team, funnel, client journey, costs, and product readiness; establish one work board, named department owners, weekly scorecard, and clear handoffs.
- Days 31 to 60: Fix main bottlenecks; run weekly operating rhythm; track adoption, delivery time, and real service cost; launch suitable pilot clients.
- Days 61 to 90: Present commercial/delivery progress, client results, margin, and capacity; recommend what to scale, fix, and hire.

NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Argentina

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📌 Director Of Operations & Growth - 65740250807 (Córdoba)
🏢 Somewhere
📍 Córdoba