At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape.

We provide a technology platform that revolutionizes their online sales operations.

Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide.

We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.

However, we are more than just a technology company.

We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years.

We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.

If you are driven to shape the future of global e-commerce, we invite you to apply.

Your opportunity awaits.

Requirements

- 3+ years of experience in technical implementation, onboarding, or consulting at a SaaS or e-commerce company.

- Strong knowledge of integrations with platforms like Tiendanube, Shopify, Mercado Libre, and ERPs.
- Understanding of e-commerce workflows and ability to map them to system configurations.

- Comfort with APIs, system configuration, and basic scripting concepts.





- Familiarity with warehouse or fulfillment processes (WMS, pick & pack, etc.

- Organized, proactive, and hands-on problem-solver with strong execution skills.

- Excellent communication skills with both internal teams and customers.

- Based in Buenos Aires.

Responsibilities

- Own the onboarding process for new customers—from kickoff to go-live.

- Set up integrations with sales channels (Tiendanube, Shopify, Mercado Libre), ERPs, and logistics partners.

- Understand each merchant’s operational workflow and tailor configurations accordingly.

- Support customers during the first weeks to ensure proper usage and adoption.

- Troubleshoot technical issues, escalate bugs or feature requests, and ensure resolution.

- Help document implementation processes and contribute to improving onboarding playbooks.

- Collaborate closely with Product and Customer Success teams.

Benefits

- Be part of a integral company with a proven product and active LATAM expansion.

- High-impact role in a strategic and growing market.

- Work directly with top-tier teams in product, engineering, and sales.

- Hybrid work model, competitive compensation, and real opportunities for career growth.

📌 Analista de Implementacion (Buenos Aires)
🏢 Confidential
📍 Buenos Aires