We are looking for a ServiceNow Developer / Support Specialist to join our team and play a key role in designing, developing, and supporting enterprise solutions on the ServiceNow platform.
This position combines hands-on development with advanced technical support, offering the opportunity to work on complex integrations, process automation, and continuous platform improvement.
Key Responsibilities Develop, configure, and customize ServiceNow applications, modules, workflows, and flows to support business needs and drive operational efficiency.
Provide advanced L2/L3 technical support for ServiceNow and integrated applications, including troubleshooting, root cause analysis, and resolution of complex issues.
Design and implement automation solutions using JavaScript, Business Rules, Client Scripts, UI Policies, Flow Designer, and REST/SOAP integrations .
Collaborate with business stakeholders, analysts, process owners, and technical teams to translate requirements into scalable and sustainable solutions.
Maintain, enhance, and optimize existing ServiceNow modules, including Incident, Problem, Change, Service Catalog , and other platform capabilities.
Design, develop, and maintain scoped applications , ensuring adherence to ServiceNow best practices, performance standards, and platform governance.
Create and maintain technical documentation,



knowledge articles, and user guides to support ongoing platform adoption and knowledge sharing.
Contribute to continuous improvement initiatives by identifying opportunities for automation, optimization, and process enhancement.
Required Skills Experience Proven experience developing and administering solutions within the ServiceNow platform .
Strong understanding of ServiceNow architecture, data model, core modules, and development best practices.
Hands-on experience with JavaScript , ServiceNow scripting, Flow Designer, and API integrations (REST/SOAP).
Experience providing L2/L3 support , troubleshooting complex technical issues, and performing root cause analysis.
Proven experience designing, developing, and maintaining scoped applications .
Strong problem-solving, communication, and stakeholder management skills.
Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
Nice to Have Experience working in banking or financial services environments.
Knowledge of ITSM processes and frameworks.
ServiceNow certifications.
If you're passionate about building innovative solutions, automating processes, and maximizing the value of the ServiceNow platform, we'd love to hear from you.

📌 Servicenow Developer / Support Specialist (Buenos Aires)
🏢 Brightside
📍 Buenos Aires