22 oct
|
Trinetix
|
Buenos Aires
22 oct
Trinetix
Buenos Aires
At Trinetixwe are looking for a skilledNOC Engineer.Join our team and collaborate with Arelion, a global leader in connectivity,operatingone of the world’s most reliable and extensive Internet backbones. With over 30 years of experience, this organization provides high-performance network infrastructure across more than100 countries, supporting2,900+ customers worldwide- including telecom operators,hyperscalers, cloud providers, and digital platforms.
Its network spanstens of thousands of kilometers of fiber, forming a critical part of the integral Internet infrastructure and consistently ranking among thetop-tier backbone providers worldwide. This is the kind of company thatliterally powershow the Internet works at scale.
AtTrinetix, we partner with this organization to support and enhance its operations through modern engineering, process optimization, and AI-driven solutions. Our teams work closely with global stakeholders, contributing to large-scale initiatives that improve efficiency, streamline workflows, and support business growth across international markets.
This is a hybrid role based in Buenos Aires, requiring onsite presence 2 days per week at our downtown office in Microcentro.
Required Skills:
- 3–5+ years of experience in aNetwork Operations Center (NOC)or similar environment
- Strong technicalexpertiseinnetwork troubleshooting across IP and/or transmission platforms
- Solid knowledge ofTCP/IP, MPLS, BGP, QoS,xWDMtechnologies
- CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience
- Hands-on experience withnetwork monitoring tools, incident handling,
and fault management
- Experience working withLinux/Windows environments
- Strong communicationskills and ability to collaborate with internal teams and external providers
- Experience in documenting incidents andmaintainingclear technical reporting
Nice-to-havesskills:
- Experience with scripting (Python or Bash)
- Telecom industry background(TELCO)
- Experience configuring or improving NOC monitoring tools
- Experience working in an international environment
Core Responsibilities:
- Monitor the network acrossIP and transmission platforms (includingxWDM), as well as underlying infrastructure (sites, owned and leased fiber)
- Act on alarmsindicatingbothservice-impacting and potential service-impacting issues
- Initiate and performtroubleshooting of faults and outagesacross relevant platforms
- Resolve incidents at first line whenever possible,minimizing escalation to second-level support
- Take full ownership of incidents anddrive them to resolution and restoration
- Collaborate withthird-party providers(hardware vendors, field support, network providers) during troubleshooting
- Ensureaccurateandtimelydocumentation during and after incident resolution
- Maintain clear and structuredcommunication with internal and external stakeholdersduring major incidents
- TrackSLA commitments, follow up on progress, and coordinate resolution across teams
- Prepareroot cause analysis and outage reports
- Act as aSPOC during planned maintenance and outages
- Configure and contribute to the development ofNOC monitoring tools and processes
- Collaborate with internal teams to improve troubleshooting and information sharing
Expected Qualifications
- Stronganalyticalthinkingandproblem-solvingskills
- Abilitytotakeownershipandmakedecisionsintime-criticalsituations
- Highlevelofresponsibilityandattentiontodetail
- Strongteamplayerwithexcellentcommunicationskills
- Proactivemindsetandwillingnesstocontinuouslylearnandimprove
- Comfortableworkinginafast-paced,internationalenvironment
What we offer:
- Continuous learning and career growth opportunities
- Professional training and English/Spanish language classes
- Comprehensive medical insurance
- Mental health support
- Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more
- Flexible working hours
- Inclusive and supportive culture
About Us:
Established in 2011,Trinetixis a dynamic tech service provider supporting enterprise clients around the world.
Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital so
📌 NOC Engineer (Buenos Aires)
🏢 Trinetix
📍 Buenos Aires