Dir, Shared Services & Argentina HR Hub Leader

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

Position Summary

The Director, Shared Services & Argentina HR Hub Leader is responsible for leading the Argentina Shared Services organization while serving as the senior HR leader for the Argentina HR Hub. Reporting to the Executive Director,



Global People Operations & HR Shared Services, this role is a key member of the Global Service Delivery leadership team and plays an important role in advancing the organization’s global HR operating model.

The Director is accountable for delivering high-quality, efficient, and customer-focused HR services while driving operational excellence, continuous improvement, and capability development across the Argentina Shared Services organization. In partnership with Global Service Delivery leadership, this role will identify opportunities to expand the scope of services delivered from Argentina, strengthen organizational capabilities, and support the evolution of Argentina as a strategic global HR delivery hub.

In addition to operational leadership, the Director serves as the senior HR leader for the Argentina HR Hub, fostering collaboration across all HR functions located in Argentina and promoting a One HR culture that supports employee engagement, organizational effectiveness, and business alignment.

Key Responsibilities

Shared Services Leadership

- Lead the day-to-day operations of the Argentina Shared Services organization, ensuring the delivery of high-quality, compliant, and customer-centric HR services.
- Drive operational excellence through process standardization, continuous improvement, automation, and service optimization.




- Establish performance metrics and governance processes to monitor service quality, productivity, customer experience, and operational effectiveness.
- Partner with Global Service Delivery leadership to implement strategic initiatives that enhance the global HR operating model.
- Identify opportunities to expand the scope of services delivered from Argentina and support successful transitions of new work into the hub.

Argentina HR Hub Leadership

- Serve as the senior HR leader for the Argentina HR Hub, fostering collaboration and alignment across all HR functions located in Argentina.
- Promote a One HR culture by strengthening communication, partnership, and knowledge sharing across Shared Services, Talent Acquisition, Benefits, HR Governance, HR Analytics, HR Business Operations, and other HR teams.
- Represent the Argentina HR Hub in global HR forums and governance activities as appropriate.
- Act as the primary liaison between Argentina-based HR teams and integral HR leadership.

Strategic Growth & Capability Development

- Partner with HR Capability Leaders to support workforce planning and capability-building initiatives that strengthen Argentina’s role within the Global Service Delivery model.
- Develop strategies that enable sustainable growth of the Argentina hub while maintaining service quality and operational efficiency.
- Support the transition and integration of new processes, services, and capabilities into the Argentina organization.
- Foster collaboration across global delivery hubs to leverage best practices and create consistent service delivery.

People Leadership

- Lead, coach, and develop a high-performing tea

📌 Dir, Shared Services (Buenos Aires)
🏢 Syneos Health
📍 Buenos Aires